Ebgo

I purchased my CC50 through Costco. The bike arrived quickly and well packed. My husband and I had it assembled in about a half hour.I love my new electric bike. It rides better then any other bike I've ever owned. I can maintain a speed of approximately 18 to 22 km easily. I am a 69 year old woman, slightly overweight but have always been active. Both the PAS and throttle can give me the help I need when I need or want it but I've ridden the bike for over 200km now and my display shows I still have a fully charged battery. Impressive.I had a few questions when I initially received the bike. A phone call to the company and all those questions were promptly and politely answered.

Will not sell you a charger unless you have the original receipt and you are the original owner. I purchased my bike from a freind and the charger end was crushed - now this bike is a paperweight since EBGO used a fairly uncommon connector. Excellent way to push a customer away by refusing to sell them product.Luckily your customers can be smarter than your business model and rig up a charger to work in the meantime while I wait for Chinese parts.Support Canadian!

I have had this bike for three years and use it for recreation combined with exercise. I have approximately 7000 km on it. The battery can still easily take me 75 km set at 3. This includes a variety of hills mostly paved pathways. I have had a bit of trouble with the charging connection but Ebgo has been great in working with me to get that resolved even though they are in Quebec and I am way out west. This is a great touring bike and it has been absolutely reliable throughout the three years I’ve had it. I would but it again.

I bought the cc47 from Costco in June 2021. I absolutely love it. I have over 500 km on it so far. Battery is great. I did over 120 km with assistance (3 different adventures) on 1 charge. 2 of my friends have bought the same bike this spring and my husband bought the cc48. They are all as happy as I am. Customer service is fantastic. My headlight died at 300 km,they sent a new one immediately. In the fall, I received an email reminding me how to take care of my battery during winter! Great customer service! I highly recommend this bike.

We bought the EBGO bike for its style and comfort but especially for after sale service. The close-by service and EBGO support are both fantastic.

I have my CC48+ since September 2020, so far, it’s only pure fun riding my bike. My husband bought and IGo bike from Costco and we find that mine is better and more fun to ride. I’m 5’5’’ and took the small size and it is perfect. The battery is still very good, we do almost every day an hour and a half bike rides. The only thing that I would improved if I was the company is the back light. I bought myself a very bright red light so people can see us better during day time. And their red light should be like the white one in the front: connected to the bike battery.It’s a very stable bike on the road, got it checked last year with VéloFix at my house.

Purchased the EBGO Bike a few months ago & have been extremely happy with it. It exceeds my expectations, dependable with excellent controls which are easy to operate. The battery also works far better than I expected. It has all the features of a much more expensive bike like hydraulic brakes, great front & rear lights, thumb throttle & a superior rear rack as well as full coverage fenders & chain guard. Compares favourably to bikes more than double the price.

Ordered my cc47 from Costco on line April 18/22 and it was delivered April 26/22.The weather was not that good out so I put it together in the dinning room. Putting it together was easy watching the video on the Ebgo website.Love it and have close to 300 kms on it now.My display shows a 2133 number when you first turn it on and the little black light doesn’t appear on the screen. However I’m sure it’s on the highest back light. Works great otherwise.Quiet running and all the gear changes are smooth.Great value and quality. Would definitely recommend.

The box was delivered open to me. Because of that connection of the battery to the controller had been disconnected. There is a gap between the battery and body of the bike that I think could be created between transportation (see picture). I love all accessories that come with the bike and I appreciate them.

My experience with Ebgo Electric bikes has been very positive. Ordering and shipping was quick and easy (I ordered mine through Costco). The bike did arrive with a small dent and paint chip on the rear rack. I notified the Company right away and they shipped me a replacement rack immediately. The bike was very well packaged and easy to assemble. I have ridden a couple of hundred kilometres now and everything works perfectly. Battery lasts a very long time before it needs charging. The bike has lots of power to assist you going up steep hills. I am certainly enjoying riding my bike along the trails of our city and would definitely recommend this product to those looking for an Electric Bike.