Niagara Computer Systems

An absolute incredible experience. Ryan is a passionate individual who never made me feel like I was asking a silly question. I could tell he was genuinely excited not only to teach me about the world of PC - but ensure my custom build was everything I was envisioning. Highly recommend!

Poor service and a jerk towards the elderly. My mother who is a senior was stressed that her phone wouldn’t turn on, I was at work so I wasn’t able to help her so she thought she’d head to the local computer repair store. She had accidentally started turning off the phone and don’t know how to exit it so it only just showed the typical “slide to turn off” screen and therefore she couldn’t open the phone and thought it was broken. A young man took just a few seconds to figure this out, nothing wrong with the phone and then they proceeded to charge 40$ for a “half hour” of work. Seriously? 40$? You couldn’t have offered to not charge or to just ask for a courtesy fee of like 10-20$ just for looking at it? I will be telling any older folks to instead bring their service to some of the really good and friendly service centers in st.Catherine’s. You have lost a local customer.

Just purchased first time ever a refurbished machine at Niagara Computer Systems in Virgil. Ryan was fantastic helping me figure out what kind of machine would suit my needs and telling my why refurbished is a perfectly fine route to go. He cleaned up files,accounts and transferred my content over without a hitch. He had me ready to go in a few days. (Be patient .. it is a small shop!) Extremely knowledgeable and no question from the customer is too dumb. Highly recommend this shop and Ryan's helpful service - so happy to have a local computer whiz to call upon!

Ryan is the most helpful, knowledgable and honest person I have met in the computer service business. He not only has the skills to offer first class service but also a patient, understanding and attentive attitude for those who are not particularly computer proficient.I took my laptop to a local expert" who pronounced it beyond repair and not worth saving and charged $100 for his time. Ryan had no trouble fixing the various issues

Dropped my 2013 HP Pavilion Notebook and damaged the hard drive. Ryan replaced it with a Solid State Drive - advising me that it would be 10 times faster. He was right - anything that requires disk reads/writes is much, much faster - including rebooting which is noticeable quicker. I could have gone out and bought a cheap laptop for $500 but my notebook had served me well. I've learned a lesson over the years and Ryan has reinforced it.....spend the extra money to buy a good solid computer and don't be afraid to spend a few bucks to fix it if you're a clumsy oaf like I was. Ryan was polite, professional - and a good listener. If you've got a problem - go and see him. Niagara Computer also has a full range of adapters, connectors and software.

Near perfect build with a tiny fault in the graphics card fan(s). Wonderful customer service, accepted for return immediately. Thanks for being patient/understanding Ryan. Thanks for the immediate responses and multiple trips to my house. Nothing but recommendations from me.

My Asus laptop developed a fatal failure with the Blue screen of death".Took it to Niagara Computer Systems and Ryan was very patient listening to my issues that had been slowly developing. He explained the possible causes and possible remedy. Left it with Ryan and he found that the hard drive had some bad sectors

Ryan did an exceptional job talking me through and helping me make decisions about having Niagara Computer Systems design and build a new computer for me. My new computer is really great. Ryan gave me some instructions and set the system up really well. It was a great experience and I recommend the work here highly. Thanks Ryan. All the best!

Ryan saved my life! Calmly found and restored some really key family files and photos that went awol, and ensured the backup system is set to ensure this won't happen again. Thanks!! Great service.

Five Star Plus! Excellent Customer Service and High Quality Consultations and Recommendations. Ryan is very patient and takes the time to explain things clearly, in plain language and best of all patiently. Very quick turnaround on service as well. Thanks NCS!!