ServiceOntario

Recently visited this location 3 times just to get a new health card for my wife, as she the new to the country. First two times been refused and were sent back just because she had thumbprint on her passport and she didn't have a bank statement, meanwhile we got a printed paper from the bank stating her name and full address and a stamp from the bank, still got refused as per lady working there they only accept bank statements with a specific pattern as if computer robots accept only what they are coded to do anything else they will give an error.We waited until we got the bank account statement. Once we had the bank account statement, went there for the 3rd time and almost got refused again as she was again going on about the thumbprint on the passport, luckily my wife had a Credit card which she couldn't refused this time. We were given a form to fill up on side while she continued to help others. As I noticed she was so polite with some Punjabi Canadians, she was explaining everything in Punjabi language so nicely to them. When it was time to do our job she put on that mean face again, as she was checking the PR card and CC, when she was done with them she kinda threw that at my wife, we were so shocked at why she was treating us like that? I couldn't help but wonder that why she was treating us completely different then others that we witnessed.I don't know her name but she sits at far left side of the counter by the wall at this service ontario location, she is this short lady with glasses.If there were a negative star she would only deserve that kind of review.

Went in at noon on a Saturday. I came in with about 15-20 people ahead of me, the line was moving surprisingly fast and I got my ohip and drivers license replacement 20mins after I walked in

I think I speak for all of Ontario when I say service Ontario’s have the worst human beings working there of all time. They need to smarten up and treat people like human beings because right now, they clearly don’t deserve to even be called human. This goes for every single service ontario.

I was confused about some things they were telling me so the lady had to go get the manager to explain… the manager was extremely rude to me, to the point she told me to go and drive with an expired license. so I left to go to a different location. I work in customer service, I know what good customer service is…I would rather wait in a 3 hour line than deal with her. The young man who helped me at the Chrysler location was 5 stars and explained everything to me very nicely

Very experienced staff at this location. We imported vehicle from usa. Manager at this location made registration of imported vehicle a breeze, as she was very well aware of process & paperwork required. Thanks again.

The staff at this location are wonderful and never given me a hard time. They are very knowledgeable and If I'm ever missing documents they let me know exactly what I need to complete the transaction. They always go above and beyond to help me and our company. I would highly recommend this location for your service Ontario needs.

Service was fast... location wasn't busy like most of other location. The staff seems like very depressing and sad... they definitely could use some smile on their faces....

First time dealing with this location and I had an amazing experience. The whole staff is very friendly and welcoming. Special thanks to PAWAN (manager) who helped me through the whole process and made it quick. I highly recommend this place.

5 stars. If there were 10 I would give them 10. I wasn’t sure if this is a decent location to goto but I am glad i did ended up going to this one. I was dealing with PAWAN and her customer service is amazing. She went above and beyond to accommodate my request for dropping off a vulnerable sector check. She even gave me a receipt for successfully dropping off the document with them. She assisted me with renewing my health card after as well. I am extremely happy with the way she took care of these things. 10 stars and I am sure if you goto this location you won’t be disappointed as long as you take the right documents with you.This was my first visit here and I am extremely happy. Thank you for this exceptional customer service Pawan.

1st time going into this location, it’s was quick in and out kind of service. The person who helped me was friendly and helpful. Office it’s not appealing