Cascade Bath & Lighting Ltd

Do your math before buying stuff from this store.I went to the store and asked sahib Bhullar for the price of a shower and he said $250, I purchased 3 and a lot of other stuff from the store and it turns out the final bill was suppose to be around 7000 and he charged me around 13000.When I went to the store he saw my vehicle and hid at the back and when we asked the receptionist that where is sahib and they lied and told me that he’s not in today and he was hiding at the back.As I said do your math before going to this store.My other salesman was Harpreet and he did the exact same thing with the price.

I had a great experience at Cascade . The young Sales associate was extremely helpful and thorough in providing assistance. I don’t anticipate doing anymore renovations anytime soon, but if I do I will definitely be back.

The sales manager Sahib never returned my call after he said call me back. He never reply my email and kept saying weird excuses. I ordered the toilet and he kept sayin it will get deliver tomorrow and tomorrow. So I went there and ask about him and the receptionist was one of the rudest one I ever met in retail shop. She kept saying 'I don't t know when he will be back.' or 'I can't give you the exact time line.' And when I asked her the invoice, she just wrote three toilet and the price, but I ordered two different toilet but she said all the toilets have same price. So I just rushed out there. I don't know how they stil manage to servive in this business. Don't go here it is just wasting your time and money.

I asked this store to cancel my order as I no longer need it. They did not respond to my cancellation email and then after few days they phoned me that my order is ready. When I reiterated to them that I no longer needed my money, they did not refunded my money still because according to them it is a custom order. Although, they did not let me know about this refund policy before. If the customer did not get the product, you guys should refund the money to them.

I have been using Cascades for years. I would not look any further. Great quality and pricing!

Price is great. A lot of choices for all your need. Would recommend

Buyer Beware. Do your homework. I went with Cascade because the price was very competitive but it ended up costing me as much as a higher end tub.Bought a Tub. The experience of purchasing I would give 5 stars as even assisted with delivery.But buyer beware. After the tub was installed, walls up and tiling almost complete...we noticed a 8 inch crack along the lip of the tub.Everyone I have talked to in these trades have said that area should never crack.Everyone except the owner of Cascade. His response was I must of dropped a tile on the tub and it cracked. So according to him... it is my problem.If that was the case, there should be a chip or something. But no chip or anything, just a massive 8 CRACK.So according to the owner

My go to places to shop for lighting and plumbing fixtures. Helpful and friendly staff always eager to assist me finding the right product for the right price.

This place has some nice fixtures but they are very rude. I stood in the showroom with 2 sales people helping other people and they never acknowledged by my existence.I finally went to the office and asked for help the girl went and talked to a salesperson not in English. He didn't even look at or acknowledge me. This is after me telling the girl I spent 600 dollars there ilast last year. I left and said thanks for your help" to the other sales guy. Still not acknowledged."