A/Maze: Escape Game Plateau

Verybfun and less expensive than other big places. The room we did was a lot of fun!

Visited this place on three separate occasions. The staff were super friendly and funny and the place is really charming. The escape rooms (for our group of people) were a little on the easy side. We managed to escape each room with ample amounts of time left. A great place for someone new to escape games and families.

Our facilitator is brand new to Canada, and she did an amazing job explaining the story of the room. All of the staff was high spirits and extremely helpful. Also a very funny group of people working here, can't wait to come back!

Thank you Tracy and Vanessa for making my boyfriend and I's A/Maze experiences so awesome! Their enthusiasm during the explanations only added to the excitement. We played the submarine game which was very tactile based and more logic than abstract thinking, which worked well for us!

I had an AMAZing experience! I played with my family the psychiatric asylum, and I would like to thank Tracy for her enthusiastic and kind investment in the game! she helped make everything clear, and made us feel in the mood to play and have fun. Would recommend 10/10!

My group and I had a really fun time thanks to Alexi, Émilie and Vanessa, great hosts and super welcoming. The games were super well made, I highly recommend!

Have been to the Amaze escape room several times before, usually always a fun time. However, the last time I went to the one on the Plateau there were a whole bunch of bugs, doors would unlock on their own, the staff had to come in several times to fix the bugs/reset the clock. Also, they charged the full amount without deducting the deposit amount I had already paid (I only realized after paying). Called them several times for a reimbursement and never received any call backs...

First escape room I've done in years and the first one in Montreal - really like how this place is run. I did not reserve and walked in, the staff was very accommodating even with my friends arriving a bit late. They really want you to enjoy your experience here, we were so close to finishing our game when we ran out of time so they allowed us to finish instead of leaving us hanging. Plan to check out the other locations also.

Very bad experience with A/maze. They do not seem to care about customer service. I contacted them to organize a corporate event with my employees and it took 6 phone calls and 8 emails spread on 2 weeks until I finally got a return from them to book a private event for 22 people. Now that I finally booked the event, I had to contact them to move the reservation to another date due to a conflict and again no returns after 2 calls and 3 emails in 3 days. I do not recommend this company as they clearly do prioritize their customers. I have played more then 40 games personally and I’ve never had such a bad experience with an escape room.