Devereaux and Son Septic Pumping Ltd.

I never review companies on google but after my experience today I felt I just had to take the time.The technicien was so, so nice, took extra time to explain everything, how my tank worked and what I should be doing to take care of it going forward ( i just bought the place). Afterward he came out with a notepad for my kiddo (who was just dazzled by the big truck) and was so great and polite to me. After todays experience I can't recommend their service enough! And i hope the company sees this and acknowledges that technician somehow- i appreciate it! Great customer service.

Way out of our service area but refused to leave me without help, during a stressful septic situation John had me laughing and feeling reassured. Gave us detailed over the phone consultation to help us get ourselves in a position to have work done. So grateful. Deserves 5 stars all the way!

Highly Recommend!SNOWSTORM OF 2022This morning we woke up to foul water flowing in the bathroom on our main floor. I tried calling any companies I could to have the septic and plumbing looked at. Unfortunately we were in an extreme snow storm and all companies either had their trucks grounded for the day or we couldn't get past a voicemail. Of course it would be just our luck to have this happen during the first major snowstorm in years! After a day with no heat, plumbing, and 4 kids, we were ready to give up.Thanks to a social media post, Mr. Devereaux came to the rescue! Not long after I left him a message, I received a call back. He was able to simplify the conversation and questions for me. After discussing the issue he said he would be right over to help us... I was honestly in shock and so grateful!After almost four hours in the cold and snow, Mr. Devereaux fixed our issue! If this does not describe a dedicated man that cares about others, I don't know what would. He left the safety and warmth of his home to help someone in need on the worst snowstorm in many years.We look forward to seeing you again in the spring and many more years of service.If you're looking for a company that cares about everyone (including NON customers), reliable, knowledgable, and friendly service, Devereaux J and Son LTD is that and more. We can not thank Mr.Devereaux or recommend him enough!

thank you for pumping my septic tank! Very good quality work and showed me how everything work together, thought me how to maintain it also as this is my first time dealing with septic tank.. will use you guys again in 5 years from now!!

I was very pleased with the service provide by Mr Deveraux. In this day and age of no service, waiting for call backs etc they provide the best service from the start where I was pleasantly surprise to talk to a real person instead of a voice recording. I also was amazed when I wasn’t charged for him digging a second hole which I missed. Thank you again for the quick and excellent job.

We’ve lived in Manotick over 30 years and this was our first time using Devereaux for our septic pumping services. They were excellent! John communicated what he would do, what he was doing along the way and he and Steve were finished the job and left the site how they found it. Highly recommend them!

Our septic was overflowing and we needed urgent help. John the owner called me as soon as he got my message and sent his retired brother, who previously owned the company, out to clean our filter to get it running. He was amazing. Got the filter all cleaned and checked the first tank as well just in case. It was clogged as well. So he cleaned that as well. John himself came out with the pump truck to pump it all out the same day although they were booked solid for weeks. They were absolut life savers. Would give them 10 stars if I could.

I was looking for companies to pump our septic tanks and came across the excellent reviews for Devereaux and son ltd.I called Devereaux and on the same day John and Steve came by to inspect our septic. Being new tenants on a rental property we weren't sure where the lids were and they spent a good half-hour helping us dig around the property to try and find them. With no luck, they left and we rescheduled for another day once we had located the lids. John didn't even charge us for a visit and had an amiable and professional attitude the entire time.When they did come to pump the septic they were prompt, professional, and above all, very friendly and easy to work with.I'm sad that we will only see John once every few years for the septic system. He and his team are a rare find as far as contractors go.

John was amazing! He tried to help me figure out why we were having an overflow issue over the phone, but when I was struggling he came right over and had it fixed in no time. Experienced, professional,and just a nice guy. We will see you in April John! Thanks again.

Fantastic service.I was worried that my septic system had failed, John the owner made special arrangements to come see me within the same business week (during the busiest time of the year). Turns out my system was ok, simply required a bit of maintenance.John took his time, gave me lots of good advice. 100% recommend. This company will get my business from now on.