Thomas Glen Erin Animal Hospital

The vet is very caring and respectful with my decision. The clinic is very accommodating and turnaround time for appointment is very quickly. thank you so much

I usually don't write reviews but I felt this was needed, especially for first time pet owners. I went to Thomas Glen Erin Animal Hospital for my kittens first checkup, and when I went in the front desk staff was very nice, but after meeting the doctor (I am not sure who he was as he was not one of the vets listed on the website), I came out of the appointment full of anxiety and completely unsatisfied.When we went in I had a list of things I noticed and questions, but the doctor seemed like he was in a huge rush, dismissing many of my questions and making me scared to ask more. I am a first time cat owner and he made me hold my kitten while he did the check ups (many parts of which I was uncomfortable with), and do parts that should have been done by a veterinary assistant. He was quite rude and scared me with listing worst case scenarios (saying my cat could have herpes when he just had the flu), I asked about things like deworming and he only kept talking about pricing saying it would cost $500 for a full deworming, I ended up paying for a fecal test for targeted deworming (but after seeing someone else who gave me a standard deworming for even less, felt quite cheated).I appreciated the help as he gave me a supplement to help my kitten get over the flu, but for a first time pet owner who is nervous and wants their baby healthy he is very scary, also at the end I simply asked if he was healthy otherwise and the doctor instead of giving me a straight answer gave me a sarcastic wouldn't I tell you if there was"

The doctors are very kind and patient with my cat. I’ve been coming to this clinic for years and have always had a good experience.

The staff are so welcoming and helpful! My pup has extreme anxiety when it comes to nail clippings. With the help of Dr. Nilo and the vet techs they made our experience very positive. Every dog is different and they were able to cater to my dogs needs. Thank you team!

The Doctors make me feel very comfortable and spend as much time with my dogs without making me feel like they are rushing off to the next patient. They answer all my questions simply and in detail so I can understand. It's real dog care, not an assembly line rushing to write a RX.

We take our two dogs here over the vet that is closer to us because the service is great, the vets are amazing, friendly and understanding of our pets issues (when they arise). They take great care of them and we now bring them here to have them groomed as well. I'd give 4.5 stars if that was an option but TGEAH is way better than a 4 star rating. The only reason is I think the grooming service is a bit pricey, but our dogs love going so I think it's worth it! Just wish they had boarding services too!!

This clinic has everything you could possibly ask for. Easy booking, timely appointments, affordable pricing compared to other clinics that charge more for the same services, and most importantly quality care! I had both my cats spayed there and take them there annually. Highly recommend

Their staff has changed. Not as welcoming anymore. They made faces while we were waiting in the lobby area and my dog was getting anxious. When the receptionist took him inside, the doctor asked me “I don’t understand what’s going on”. I should have left at that point. I know I probably don’t have the most well behaved dog, but there’s a way to say it. I won’t be going back again.

I am not surprised by the excellent care that you give Bibi. You were always that way with Laura and continue to be that way with Bibi. I am still very surprised by the things Bibi will let you do to her! Never in my wildest imagination could I imagine her letting Dr.Nilo clean her teeth!!! But she didn't even squirm much! I also appreciate the time you take to answer my many questions and to give advice that includes choices. I feel that my ideas and opinions are valued. I am very comfortable talking with Drs. Nilo and Irene as well as the support staff. I am so happy to have found you!

We are very happy with caring and respectful care. We came with our sick dog on a weekend and we were admitted immediately on emergency basis. The following Monday, we asked for records to be sent to our vet and detailed records were sent immediately within 1hr. We are happy with service, and we highly recommend it. Many thanks for your care. Much appreciated.