Vacuums & Things Inc.

Great buying experience. They help you get quality vacuum that'll last for years, while fully doing the job required. Nice reassurance knowing that inhouse repairs can be done, if needed.

My girlfriend went in to this store yesterday and the gentleman was serving another customer and leaned away from his current customer to say to my girlfriend “I don’t touch Dysons!” Perhaps a lesson in customer service would be helpful for this gentleman. For all he knew we were looking to buy a brand new vacuum from him. We have instead ordered a new vacuum from Amazon thanks!

I had a similar experience as the other reviewers but I wasn't as smart. I actually purchased a vacuum be cause the price was right. Through no fault of the business owner, my new hoover broke down after about a year. It was past warranty and I no longer had the bill so wasn't expecting a freebie but I left it to be repaired there on February and it is now mid June and still do not have it back. The owner is less than interested. Do not go there.

I went in to the store on a whim after remembering I needed a filter for my dirt devil; It took a good minute before the staff in the back of the store came up front, with a less-than-warm reception that actually threw me off enough to make me stutter, before I managed to ask if they had Dirt Devil filters.After explaining why he wouldn't help me because I didn't have the exact part numbers (instead of, at minimum, pointing me to the Dirt-Devil filters I later found hidden in the corner - so I could at least browse) I looked up my model on my phone in the store and found the exact part number.He almost seemed flustered at my audacity in finding what I needed, and when I gave him the info he immediately lectured me on why they don't carry my filter because 'they come out with a new vacuum every week, and they don't want parts for *every* vacuum sitting on the shelf'. I wanted to point out that the store was literally lined with ancient products - but I bit my tongue.The one saving grace was an almost defeated offer to order the filter. I declined - at that point I realised I had literally received no help, and I had done all my own legwork, so I decided I'd probably be better off just adding the filter to my Amazon cart and ordering it myself - which I have.

I recently bought an air stream vaccum.Awesome machine.Owner very knowlegdable,easy to talk to,open to questions and concerns.I would recomend friends and family to tjis company any time

While I was taking my morning stroll I noticed the large open signs on the shops windows. I've been waiting for them to open so I can buy replacement bags for my vacuum. The man was very helpful when searching for my vacuum bags, it's been months since I've bought my last bunch. Very pleased with the service, highly recommend

Terrible customer service. They recommended universal parts that may or may not fit and won't allow returns if they dont fit. Have a little pride and guarantee your work/product.Edit: Since this guy decided to lie on his response I'll amend my original review. I gave the store my EXACT model number for vaccuum bags, there was no guesswork involved. This guy is a liar and clearly doesn't care one bit about customers. Stay away. I found OEM bags for cheaper than his generic bags (which he wouldn't guarantee). Look elsewhere, it's not worth the headache.

We required some parts for our Kenmore canister vacuum cleaner. The owner helped us. He did not have the part we were looking for and could no longer get parts for Kenmore. He did sell us a part that he claimed would work efficiently with the vacuum we have. He claimed the part would be adjustable to work on all sorts of carpeting. It is NOT adjustable, it barely works on any carpet. It has become extremely difficult to vacuum at all. We are very dissappointed, paid $99.99 for the part that he assured us would do what we needed doing AND now I will have to buy a new vacuum cleaner anyways. He also sold us bags and filters which I won't be able to use with any new vacuum cleaner. A total of $200.00 later and I still have a vacuum cleaner that doesn't work!

This guy shouldn't be in business because he didn't provide any service but was happy to take our money,and the problem was fixed by me,so stay away that place..

I took my vacuum cleaner in to see if it could be fixed..it wouldn't turn on. I was told it would need a replacement handle and hose...a used one was available for $175 plus tax..no guarantee. I actually found someone who FIXED the switch for $45. Maybe this place is OK for buying new products..not repairing...