Tim Hortons
442 Reviews
$$$
- Thursday5 am–11 pm
- Friday5 am–11 pm
- Saturday5 am–11 pm
- Sunday5 am–11 pm
- Monday5 am–11 pm
- Tuesday5 am–11 pm
- Wednesday5 am–11 pm
About the Business
Tim Hortons | 2 Hebert Road | Coffee Shop | Tim Hortons | Coffee Shop
Contacts
Call Us
+17804601510
2 Hebert Rd #800, St. Albert, AB T8N 5T8
Hours
- Thursday5 am–11 pm
- Friday5 am–11 pm
- Saturday5 am–11 pm
- Sunday5 am–11 pm
- Monday5 am–11 pm
- Tuesday5 am–11 pm
- Wednesday5 am–11 pm
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Curbside pickup
- Wi-Fi
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Vegetarian options
- Lunch
- Dinner
- Dessert
- Seating
- Good for kids
- Washroom
- Casual
- Groups
- Fast service
- Great tea selection
- Coffee
- Quick bite
- Breakfast
- Brunch
- High chairs
- Late-night food
- Kids' menu
- Drive-through
Recommended Reviews
Veronica Canaman
18.10.2023
Tim Hortons
Decent experience. Not sure why half the time only one lane at the drive thru is open. Inside the restaurant feels a little small. Most of the staff are unapproachable and seem to try to avoid helping customers.
AJ Jossy
06.09.2023
Tim Hortons
I normally try to avoid posting negative reviews about specific employees, but one staff member, Leslie, has been so rude every single time I've been here that coming to this location and seeing that she is working genuinely makes me nervous. I understand we're only human, we all have bad days. But every time we're served by her, we're met with eye rolls, rude comments, and just the general impression that she does not want to be there at all
Devin Skinner
26.08.2023
Tim Hortons
Went through the drive thru. Requested Chipotle dipping sauce for my potato wedges. None was included. Parked and went inside and this is what they gave me. A napkin would have been appreciated in the bag as well. For how polite I was when I went inside the employee was very rude. I'll go somewhere else next time.
Perry Sokolan
23.08.2023
Tim Hortons
Went through drive through today at 2:25. Recently added a second drive through screen. No one took my order. After 4 minutes had to back up and use other screen. Tried to complain at window. Young women rebuffed me and blew me off. Why have 2 screens if not functional? Sad customer service at this location.
Eli Hurdman
16.08.2023
Tim Hortons
I just wanted to give a shout out to the morning crew at this location. Especially Chanice (sorry if the spelling is wrong), no matter how busy the lineup is she’s amazing in the drive-through, takes her time to say good morning, is always uplifting and cheerful, which is lacking these days in customer service.I hope this reaches her and you recognize that as well as the entire morning crew at this location. Keep it up!
Stealth Door Knob
01.08.2023
Tim Hortons
Not once have I got a good coffee from here, never fresh, always old, and never the correct amount of cream and sugar. Staff seem like they could not even care less.
Risky Tuna
24.07.2023
Tim Hortons
I would like to express my profound disappointment regarding the consistently subpar quality of both the food and drink at the Tim Hortons location I visit daily. It is disheartening to note that despite my repeated patronage, the issues I encounter persist without any improvement.First and foremost, I must address the recurring problem of receiving coffee that is excessively diluted with cream. Regrettably, this has become a daily occurrence, which greatly diminishes my enjoyment of the beverage. While I understand that occasional mistakes happen, the consistent lack of attention to detail is unacceptable. This ongoing issue has compelled me to voice my dissatisfaction and demand a resolution.In addition to the coffee predicament, the overall quality of the food at this Tim Hortons location leaves much to be desired. It is disconcerting to encounter meals that are evidently prepared with little care and consideration. The lackluster taste, combined with the frequent mishaps, has left me questioning the commitment of the workers to their craft.As a loyal customer who values the reputation of Tim Hortons, it is distressing to witness such a blatant disregard for quality and customer satisfaction. The absence of any noticeable effort or will to rectify these ongoing problems further exacerbates my frustration.It is with great disappointment that I express my intention to take my business elsewhere until these issues are promptly and effectively addressed. I believe it is essential for the management to reevaluate the performance and dedication of the workers at this location. By fostering an environment that emphasizes attention to detail and a genuine desire to excel, the establishment can regain its standing as a reliable provider of food and drink.In conclusion, my recent experiences at this Tim Hortons location have left me disenchanted and frustrated. The continuous problems with the quality of the coffee, as well as the lackluster food, have prompted me to seek alternative options for my daily needs. I implore the management to take immediate action and instill a renewed commitment to excellence among the staff. Only through genuine improvement and a restoration of quality can this location regain its reputation and the trust of its patrons.
Sean K
19.07.2023
Tim Hortons
I used to come here daily every morning before work they were awesome before. but now it doesn't matter what time of day it is when I go thru the drive thru they steady mess up every coffee I order and the food. I try to stay far away from this location the staff is actually very rude and don't care. Half the time if you go in they don't acknowledge that your even there. And it's not even busy.
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Map
2 Hebert Rd #800, St. Albert, AB T8N 5T8
Tim Hortons