Imperial Data Supply Corporation

I don’t review often but I feel the need to when I receive exceptional service. I feel Dustin went above and beyond to accommodate my printing needs. Fast turn around, excellent prices and great customer service is why I will continue to use Imperial data

Natalie at Imperial Data has been exceptional in solving our printing and toner needs. Not only was she able to get me a competitive price on a new printer and shipped in record time when our old printer died, but she's found a solution to every toner problem I've encountered on both old and new printers. Printer manufacturers make it extra difficult to use non-brand toners but Natalie has found answers every time we encountered a hitch. Even though we aren't located in the same city, she gets shipments to us often by the next day. I've been using this company for about 5 years and I can't say enough about their great service and affordable prices.

We received very helpful service and quick delivery on our new 3d Printer. We will definitely be using this company again for our suppliesThank you

My go-to printer supply company. They are amazing - reasonably priced and so helpful! I've used them for years. Natalie is wonderful. Friendly and efficient. If I could give more than 5 stars I would - Highly highly recommended. I tell EVERYONE about them.

No refunds, no matter how terrible the service and products. I ordered toner cartridges for my Xerox printer. Despite paying extra for expedited delivery I received part of the order TWO WEEKS later and the remainder after THREE WEEKS. After waiting that long both black toner cartridges were defective. Luckily I found replacements at a local store (at a lower price). When I called Imperial to tell them I'd like to return for a refund I was told all sales are final. I did not agree to an exchange as indicated below. I have been denied a refund despite the terrible service and defective products. I guess using using the 'f' word in frustration is verbally abusive". I'm sure with the service they provide they hear it regularly."

Imperial Data Supply Corporation (IDSC) was the first of four printer suppliers that didn't outright cancel my printer order by citing supply chain issues. In fact, Natalie at IDSC warned me of a 2 to 3-week delay in shipping and asked if I wanted to maintain my order. I decided to keep my order and lo and behold, my printer showed up within 2 business days! Fair pricing and excellent communication means that I will definitely be using IDSC again.

Excellent service and value. Natalie and the team do a great job.

They will sell you a 3d printer that over the course of a few months will repeatedly break down. Their only solution to this will be to invest your own time and research into figuring out how to fix it.Make sure to buy products from here with a credit card for when the manufacturer doesn't honour the warranty.Also rude on phone and unresponsive on email.

Was in need of a wash and cure station. Did some googling and found Imperial Data had a sale on the Creality manufactured station. The price looked too good to be true, but they offer PayPal payment! So I felt protected.Within what felt like minutes I had a notification from PayPal saying my order was shipped. (Was literally 33 minutes. I looked)Right away I saw they had chosen a carrier I was not familiar with: Canpar. I was incredibly pleased with Canpar's service as well, easy user interface, Easy clean communication and user interface on their website allowing me to sign electronically and choose where the driver would leave my package. So great choice on courier!My package left BC on Wednesday and arrived at my house in Alberta on Monday. Which to me, is standard wait times.After my package arrived, I emailed the company thanking them for the experience and received a reply even after hours!Overall I am super satisfied with all aspects of my encounter with Imperial Data, and they will definitely be seeing future business from me! Was well worth taking a chance on them.Cheers guys! Great work!

Our company has been dealing with Imperial Data for quite a few years now and have always received excellent service & products to meet our needs. We recently had our first issue with one defective toner cartridge which was promptly replaced and credited back to us with no difficultly. Natalie is wonderful and is always such a great help.