Comfort Keepers Home Care

My wife and I had a great experience with Comfort Keepers, York Region, Fairview Mall Drive location. Thanks go to Jessie Saunders-Drutz, Client Care Coordinator. She provided timely service in a very professional, efficient, and pleasant manner. Jessie did not spare any effort ensuring the accuracy of test results as well as the related documentation.In addition, Jessie with genuine interest, followed up to confirm all went well to our satisfaction.Thanks again Jessie, with best regards.Suzanne & Raffi

Naima and Fanelyn have provided incredible care for my parents for a long time. They truly take care for them as if they were their own parents..with kindness, compassion and extraordinary attention to their needs. I want to thank our Comfort Keeper caregivers and the entire team for their extraordinary care over the years.

This was my second time calling on Comfort Keepers. They provided intensive caregiver staffing on very short notice for my Mom. As I expected we had some initial scheduling issues but they were solved quickly. The caregivers were all professional and showed up promptly. The biggest benefit is not having to deal with finding and hiring staffing on your own, and that is one big Headache solved. I will definately call on them again in the future.

My 84 year old Mother had PSW Behnoush from Comfort Keepers for almost 2 years. Without Behnoush my Mother would not have been able to remain in her home as long as she did. She was like a family member and I am so thankful for her compassion and hard work and companionship for my Mom. Comfort Keepers was easy to deal with, whether scheduling changes, or finding the right fit of a PSW for my Mom. I found everyone to be very caring & understanding. Thank you Comfort Keepers, for caring for my Mother Marilyn.

Comfort Keepers was able to provide quality 24-7 care for my mother in a very last-minute situation. We couldn't have asked for anything more than they gave us. They were professional, efficient and most importantly, compassionate. Thank you!

As a child of a 91 year old widow, I worry about the care and safety of my mother. My mom is independent, but we wanted to ensure that she got the right amount of care to alleviate any worry we had - Comfort Keepers fit the billFrom the first inquiry, my concerns were listened to and addressed. They found the perfect care giver to assist my mother - while still allowing her to retain her independence. From the office staff to the caregiver, there was never a moment of concern.They were efficient, honest, caring and totally trustworthy.While I wish I could be there every minute for my mom, it is nice to know that I needn't worry - Comfort Keepers provided me with the security I required and my mother with the gentle care that she needed.You have a repeat customer in me - nice to know that when the need arises, the solution is simply a phone call away.Thank you so much!

When my father was in the hospital we chose Comfort Keepers personal support workers to assist in his hospital stay. They were efficient, thoughtful and helpful. We knew he was well cared for. They were great from the minute we first called them. They did a thorough intake and matched my father with a perfect caregiver. I really liked that I could reach someone in the office day or night, It was a worry free process.

My wife found Comfort Keepers when my family was in desperate need of transportation for my father to an appointment at Sunnybrook Hospital. My sisters and I weren't available to take him ourselves due to work obligations and how far away we all live. Looking into medical patient transfer and cab or Uber options was costly and they wouldn't be staying with my father throughout so the return trip back to the retirement center was uncertain.My initial call with Jessie left me feeling confident with their services and hearing how they drive my parent's own vehicle during these times of COVID was a huge relief. When we found out Jessie herself would be taking my dad and staying the entire time we were all put at ease.After his appointment my dad was extremely happy with his experience and didn't even bother asking my sisters or I to bother driving him for his next appointment, he really liked Jessie and was hoping to use their services again.For the price and peace of mind of having a medically trained person drive and stay with your family member for the ENTIRE time, Comfort Keepers services are a HUGE find for my family. You would never receive this level of care or this fair a price if you were to look into alternate means. HIGHLY recommended services.

We used the service of Comfort Keepers during a difficult transition for a family member with some memory loss from her home to Assisted Living. Our experience with the staff from client care to the caregivers that visited and comforted our Aunt was exceptional. Thank you Comfort Keepers.

After speaking to other agencies, it was clear that Comfort Keepers Toronto were the best in the industry. The customer service is impeccable, the staff are friendly, organized, and took the stress of organizing care completely off my shoulders. Whenever working with Comfort Keepers, I feel truly supported and know that my mom's needs are in good hands.