Pacific Homes

I decided to stop in and pay a visit to Pacific homes on my way down Island as we were looking to build a home on our property. They were very helpful and courteous to my inquiries. We're still in the process of decision making and it's very comforting to deal with a One-Stop provide all service that has structure and accountability.

Orsi and Jan were first class through the whole process. Long process for us as we designed and built during Covid. They never stopped with outstanding service even long after payments were completed. Every change and every question or issue during our dream home build has been addressed. If I were to ever build again it absolutely would be with Pacific Homes.

There was a critical problem with the dimensions of the footings and only a follow up inquiry from the Pacific Homes representative Paul Latter saved the day. The whole house would have been sitting on only 2.5 of the concrete basement walls so Pacific homes adjusted the house size to fit perfectly. Overall this was a very good house construction experience dealing with this company because of the quality

Absolutely Awful Experience. Not what we expected. We hired Pacific Homes to build our custom dream home and there were signs from the beginning we should have backed out. Meeting room was a disorganized mess filled with samples “no longer available”. Video calls were done on a webcam from 1995 and often didn’t work. And the Terrible communication skills were just the beginning. Plan design is outsourced and not done in house - 3rd party company tried to Bill us as well as paying Pacific Homes. Every time we had a change we got an eye roll and we’re made to feel bad about it. They could not be bothered with trying to source material options and gave us little to no options responding with constant excuses.They have no idea about current building codes and what is required. We finally broke the contract and walked away. DO NOT USE PACIFIC HOMES!BEYOND HORRIBLE!

This is the best way to be your own builder. They help you from design to finish. We have done 2 homes with Pacific, the first a 5000 sq ft massive 2 story home with lots of huge windows and massive beam work, and now 10 years later down sizing to a 1200 sq ft rancher. Both times the service has been top notch. The size and budget don't matter in the way we have been treated. Each time we have had our voices heard, our ideas executed and the finish each time has been exactly what we dreamed our house would be. Thanks Pacific Homes we appreciate you, esecially Paul Latter.

We found what could have been a very stressful process of designing and building our cabin on the Gulf Islands to simple and straightforward. Our point of contact was Paul Latter, and his knowledge and patience were both outstanding and greatly appreciated. The entire house and necessary building materials from steel roof to nails, screws, glue and calking was delivered on three trucks. We are very pleased with the end product and the services provided.David SladeCobble Hill

We have dealt mostly with Paul from purchasing our home, dealing with any problems or advice Paul was always available to speak with within 24 hours usually. Pacific Homes staff were all very pleasant & easy to deal with. Good quality & very punctual on delivery. Our home is very well insulated.

Service, Quality, Value. Pacific Homes pre-sales, during sales, and post- sales service was outstanding. Scott Robertson worked with us, answering questions, providing advice, problem solving, and even visiting our site, for 2 years before we committed to a purchase. From design to delivery and beyond, everyone was helpful and positive. Post-sales service has also been great from everyone we have had contact with. Questions were answered quickly, issues were resolved effectively. The quality of the product is second to none. Many people familiar with construction have commented positively on the quality of everything Pacific Homes has supplied; the lumber grade and consistency would be hard to match from most regular suppliers; Windows, siding, roofing materials were all from quality manufactures. The value of the product is excellent. The fit and finish of the materials is outstanding. We have the Smartwall system which is already proving itself to be a huge benefit. Installing and finishing drywall through a rainy September, we have been able to heat the entire house with a space heater. We are impressed by how infrequently it comes on yet the entire 3000 sq ft home is comfortable. We highly recommend Pacific Homes for service, quality and value.

I've designed and built many homes for myself and others. I've always wanted to use the Smartwall system, and on this important home in my life, I finally made it happen. Truss systems were my aesthetic design and Pacific made it happen, working alongside my own timberframe. I have great praise for the people at Pacific and also their products; I could not be happier with the value- after all, it isn't always just how much you spend that is the final decision-making component, but what you get for the money you spend. I felt throughout the process that there was great integrity and ability within the company. We are very happy clients.

We are proud of our pacific home. We are in construction and the process these guys use is great. Highly recommended if you are building new!!