Busy Bee Machine Tools Ltd

After a false trigger on my new Saw Stop, I had an expensive paperweight until I sank another $300.00 into it to get it working again, the saw only had a couple hours on it when it triggered.Busy Bee told me, I would have to deal with Saw Stop directly, no support from Busy Bee at all. Saw Stop replied to my email requesting me to send the brake cartridge to them for analysis (looks like for their benefit not mine) another extra expense for me.All in all it is a nice overpriced saw, just don't expect any kind of support from anyone after you buy it.After emailing customer support for Busy Bee as requested they told me the same thing I was told in the store we are not authorized to provide warranty or technical support for Saw Stop" So as stated do not expect any support from Busy Bee or Saw Stop after buying one of these saws."

The organization has issues for sure. I have had a number of problems with both the items I have purchased as well as the company customer service. The kicker is that the staff at this store are always friendly and go out of their way helpful in bolt wood working experience and honest evaluations on items you may have thought you wanted. So far all the issues over the years have been resolved.

Bought an $3500 metal lathe in November 2021. Used it VERY gently for about 8 months at which point the motor started sputtering and it eventually went completely toast. No problem right? It's under warranty. That's what you think! First, they ask me to pull out the speed control board and ship it for testing". Took them a month to figure it's not the speed control board. So now

Absolutely terrible experience charge my account 3 times after telling me my previous orders cancelled. Still not dealt with my accounts are charging me overage fees and sending my credit into the garbage. As a young person looking for a home its making it even more difficult then it already is. Thanks busy bee. Never using your online services again… not to mention terrible customer service and support

Great service. Friendly staff. Giant candy store!!!

Recently bought a Fuji sprayer at Busy Bee. An excellent sprayer at a great price point. Happy with my recent purchase.

Good spot, as long as you understand most of the machine tools (including the lathes and mills) are all rebranded imports. Really good service at this location as well, which makes a big difference.

Great tools and great stories. We are enjoying our new Kreg tools

Terrible experience! I won't be going back. I walked in for the first time and was asked if I need help with anything. I inquired about Powermatic tools and was shot down without even the slightest bit of courtesy. I asked if they could have the tools brought in, as most everything comes out of the States, to which the fellow I was talking to replied not interested" in tried to inquire further to which he responded "not even remotely". Seemed like the convo was over so I left. I won't be going back."

I ordered a Vetric product from Busy Bees online site. It was a good price, with free" shipping. Several days after the order Was placed