Airdrie Dental Studio

Went in for an Invisilign consultation for myself (adult in mid 40's) and it went very well. I was thoroughly explained everything that would happen if I choose to go with it and how it could help me. Instead of the old style impressions, they did a fancy scan of my teeth that took no time at all. There was no pressure to purchase, just a lot of information, which I appreciated as it is an investment but the front end staff were fantastic with explaining how the financials worked with my benefits and the best way to go about it for my pocketbook.

Face Forward review, but specific relevance to Airdrie Dental Studio.I implore you to review your insurance coverage in advance and confirm the (policy-specific maximum allowable) coverage in relation to the Alberta fee guidelines. This health care provider is EXTREMELY overpriced and certainly not aligned with the quality and provision of service one would expect at such an exaggerated cost; rapacious and unscrupulous come to mind.To give proper context to this experience, my eldest son just had his wisdom teeth removed by Dr. Darichuk. We were referred to his clinic by our family dentist at the Airdrie Dental Studio, who, from our perspective share equal culpability. Although I can neither confirm nor deny this, it stands to reason (given the lack of oversight in this private industry) that they would recognize a referral commission. Regardless, they would certainly have sufficient insight as to the services and subjective costs of their peers’ clinics to whom they are referring their trusting patients. Of note and additional relevance for any current or potential patients, we will be discontinuing our patronage of Airdrie Dental Studio; their excessive pricing structure largely mirrors that of Face Forward.When I inquired as to the details of specific line items on both the statement and explanation of benefits, I was given a vague response. They could not (or chose not to) provide clarity and transparency regarding certain “procedural” charges, particularly the “facility” fees.As other reviewers have mentioned, there is also a $150 consultation fee. This “consultation” was a ten minute overview of the pending procedure. There was an accompanying PowerPoint presentation, but Dr. Darichuk, who expressed very little interest in being present, rushed through the slides, barely scratching the surface of the content therein. Following its conclusion, Dr. Darihuck was deflective of the questions that we did have, referring us instead to his assistant. While she was more than capable of responding, his responses were impersonal. Protocol may well be that the assistant replies to certain questions, but (particularly at a $150 sitting fee), I found it off-putting that he couldn’t take the extra couple of minutes to answer these simple inquiries in real time, rather than deferring. Furthermore, the content covered in this “consultation” could have been delivered exclusively with equal, if not greater effectiveness via written presentation (which was provided at the end of this very brief verbal overview).The aforementioned dental assistant/oral hygienist (apologies if this improperly reflects the role) who prefaced and closed the consultation was lovely, engaging and very informative, as was the front desk receptionist, seated far left, furthest from the main entry (and one of three), who processed my son’s initial intake on the day of consultation.Danielle, who provided post-surgical support and guidance, was also very kind, courteous and thorough.Unfortunately, the same credit and acknowledgment can’t be given to the other members of reception or Dr. Darichuk himself, none of whom were friendly. They did not conduct themselves in a manner that reflected genuine investment in their patients (customers). They were, in a word, pretentious.The fact that I did not exercise due diligence in seeking comparable service providers falls squarely on my shoulders. Having gone through the same procedure myself a few years ago, albeit with a different health care professional, I (falsely and naively) assumed a degree of consistency and quality. That onus is mine, and mine alone.Ultimately, the procedure was successful and my son is now recovering. That said, I felt compelled to write this review in an effort to caution other patients from making an uninformed decision. I would not, in any capacity, recommend Dr. Darichuk’s for oral treatment of any kind, save for the few members of his team who exemplified professionalism, candor and courtesy. Put simply, seek alternative health care providers.

I have been a patient of this studio for 21 years and they could not be more caring and interested in the patients comfort level. I have just had some major work carried out by Dr. Neil, and he called me that evening to see how I was doing. He called from his vehicle while heading out on vacation! Thanks to Dr Neil, Dr Vicky and all the staff.

Dr. Neil, Dr. Vicki and the entire staff are so amazing! My children have anxiety struggles, but the staff and dentists totally put them at ease. They actually like going to the dentist! I, myself, have had some major dental work done lately, and they have been so caring, friendly and knowledgeable. They all truly care about their patients and want what is best for us. Definitely recommend this office!!!

They only care about getting your money! I've used them twice in the past 3 years and been tricked both times. I went in and asked for the price of cleaning and was told it depends how many scalings" I asked that if my new SunLife insurance would cover it and if they could check. They said they aren't able to check unless they charge it through the system. They made it seem fine and got me into the dental chair. I asked again and they gave me a starting price. They also said they can run the insurance through while I was getting my teeth cleaned. They reassured me that normally it should be covered. It sounded like it was going to be okay as I had used Sunlife for my daughter at Sierra Springs Dental to get her x-ray and full checkup and cleaning and it was all covered 100%.The hygienist said she would take x-rays of my teeth just to update. I said I just wanted a cleaning. I had to push her a bit to not get x-ray because I said that I'm not sure how much would be covered. (This happened last time

I am a nervous patient who requires a lot of patience and a gentle hand.From the time I walk through the door, I am impressed with the professionalism and care I experience from every staff member. My family has been going to airdrie dental studio for 5 years and I have never been disappointed.Thank you to all of the staff who are gradually improving my confidence in the dentists chair.

I love Airdrie dental studio! The practice is clean, warm and inviting. The staff are all friendly and accommodating, and Vicky and Neil are both fantastic dentists with loads of knowledge and experience. I've been a patient of Neil since I was 14 and he was out of a different office. I cannot say enough nice things about their practice. I even kept going there when I was living in Edmonton for a few years!

When I entered Airdrie Dental Studio, I was immediately impressed with the precautions they were takingduring the pandemic as well as, the extremely friendly front end staff who were very accommodatingwhen setting up my numerous appointments!I required several complicated procedures ( including a bridge) and Dr. Neil McDermitt was able to preform them flawlessly.I am extremely pleased with the entire experience and totally happy with the final results.Thank you for a job well done!!

We have been patients at this clinic for several years and never had bad experience there. Everyone has always been helpful, knowledgeable and both dentists would always help and see us during emergencies.Also in response to a different review here, having commissions involved in referrals is not ethical and I very much doubt any healthcare proffesional would risktheir reputation by being involved in this. Both Dr.Neil and Dr. Vicky are well known in town as great dentists.