Hy-Pro Plumbing & Drain Cleaning OF GUELPH

Eric was totally awesome. He literally climbed up on our roof to clear out our drain for us! Thank you so much!

Eric fixed a leaking pipe in our washroom. He was friendly and knowledgeable. He explained everything. We are grateful for his help. I would definitely recommend!!!

We could not be more pleased with the technicians who looked after the replacement of our old cast iron pipes. This was a major job over 5 days. Eric McQueen was here every day and explained all work and options each step of the way. Clean up inside and out was more than we anticipated. Thank you Eric and team. We highly recommend HyPro.

Sheldon came in our time of need to repair our leaky basement. Would recommend and use his services again and again!

Eric N. was amazing. He explained the issue and how he is going to approach it and then explained me the invoice. Price was reasonable and i will use their service again.

Gordon Hall was great to work with. He was efficient and kept me informed. He took the time to explain what he was doing and what the solutions which I very much appreciated! He made a sewer back up problem MUCH easier to deal with. I would call again for sure. Thanks Gordon!

Note that Mr. Rooter & Hy-Pro Plumbing are not operated by the same business. I contacted HyPro, but a Mr. Rooter vehicle was dispatched. I was impressed that their service department provided a four-hour arrival window and called 30 minutes in advance.The service technician Dennis, arrived wearing a soiled shirt, possibly to appear as a tradesman. As it turns out, Dennis is a service technician and not a plumber. When I explained that I was only interested in a quote, he appeared anxious. He even gave me the option to terminate the meeting. I requested a quote to clear a partial blockage of my plumbing and a small hose faucet relocation.In my basement Dennis inquired about servicing my water softener. As soon as I told him not to ignore the softener, it became clear that Dennis was trying to sell me every service they offer. Dennis informed me, in response to my inquiry about their sales training, that their new platform requires him to view daily seminars on selling and service, NOT plumbing.Dennis entered information into the quotation system on his iPad for some time before generating four quotes. I entered my email address for the quote, and he was off to his next call...or so I thought.Three minutes later, Dennis returned to my door and informed me that his supervisor was unhappy that he had not taken photographs of my residence. Why are images required? There is no requirement for empty sink photographs.I shook hands with Dennis and told him if they are required, I no longer need his services, before sending him on his way.I did receive an email with the quotes as requested but I was not satisfied with the pricing. They offered four options, a Premium, Gold, Silver and Economy option. There is no breakdown of price on the quotes and they include adders like Truck/Environment Charge". For the perspective of others looking for the same services

Eric did an amazing job in handling the issue with our backed up kitchen sink. Was up front with pricing and repair options, while being receptive to the information and answers I gave him. Would wholeheartedly use Hy-Pro again in the future!

Owen was polite professional and did the job.I would recommend Hy-Pro for your plumbing needs.

Beginning with the initial phone call with Jennifer, everyone I spoke with was very helpful, considerate and professional. They booked the service call for the next morning. Hy-Pro's dispatch (can't recall her name) called the next morning and advised the tech would be on site within the hour, and he was.The technician (Sheldon) explained everything very well, provided the cost (no hidden costs) and was very efficient in his work. I would use Hy-Pro again and highly recommend them. Good team of people to deal with..