Cold Lake Chrysler

Had truck in shop for warranty work, “head gasket” truck was detailed prior to entering shop. Truck returned peppered in oil and grease on one side “ vehicle next to mine had a oil cooler leak and was washed down towards my truck and exposed engine cylinders, windows left down so interior reeks, scratches on side of corner panel where head gasket was replaced and clips for wiring harness and wheel liner missing.Very polite and friendly service manager and service girls, I talked to a personal over the phone about my experience and seeing if I can get the clips to replace myself but no follow up.If you take pride in your vehicle you might wanna find a more cleaner and professional shop.

EnjoyabIe and funny staff. was there with my friend and his mother, we where waiting for her to come bck and she came back with an employee, i caled out the window 'Hi mom!' Wich earned the response from said staff member 'hello!' It was rather funny and had us laughing for a while. A funny story i will tell to my kids.

TASHA...TASHA...TASHA!!!If you’re looking for a vehicle, new or used, I can’t say enough good things about her. She has the patience of a saint, a very impressive work ethic, and will not harass you with random phone calls. She took the time to listen to what we wanted in a truck and worked WITH us to help us get exactly what we wanted. In my opinion, she went above and beyond her job description to help make our purchase a memorable one!Thank you all at Cold Lake Chrysler!

Tasha is absolutely amazing!! She has helped me with my last 2 vehicles. Each time she knew exactly what I was looking for, and did everything she could to help me. I really cannot say enough good things about this woman!! Thank you for everything you do Tash!

Great customer service, didn't overcharge, didn't make up things wrong with my vehicle they understood my situation and were very helpful, this place has come a long way and I'm a proud customer

My first solo experience purchasing a vehicle. The first day I walked in I met Tash , and she understood my my needs and wants probably better than I did. She walked me through the whole process, made sure I saw many different vehicles , and had great patience and understanding with me while together we found what was perfect for me. I then met Amanda and she did all the paper work and made sure all was in order, and I was introduced to the service department as well. I love my Durango Citadel and look forward to building a relationship with this dealership as I settle into Cold Lake. Thank you Tash

Just a bunch code reader mechanics and a very unprofessional dealership. Brought in my 2013 Ram 1500 in October of 2022 for a transmission service which was due according to the interval maintenance schedule. Truck had 107k km on the odometer. They drained the pan, changed 2 filters and did a top up and found nothing unusual, $405.64. Days later the truck started acting erratic, stalling at slow speeds and slow on acceleration, called the dealership and they said that it had nothing to do with the transmission service that was performed. After some research I found it could be related to a dirty MAS or throttle body which I cleaned with the recommend cleaners to no avail. Made another appointment sometime this past March and they couldn't find anything wrong, duh no codes! Made another appointment on April 18 2023, 3k km later" since the service and they took it for a drive and noticed the lack of power and shifting difficulties. "No codes" so they decide to pull the transmission pan and checked for a blown "accumulator" which was found to be normal but noticed filings in the pan. Replaced the pan and topped it with fluid charged me $472.29 and told me I needed a new transmission! Coincidence? I think not! Estimate for transmission

Tash @ Cold Lake Crysler was very friendly, helpful and she got the truck for me that i wanted! Plus she even drove it up to Fort McMurray for me! Excellent service i highlt reccomend her to anyone in the market for a new or used vehicle! Thanks so much Tash!

Great experience. Tash was a great help despite looking into, and deciding not to trade in my vehicle a few times. Any questions were answered quickly, and when I decided on a vehicle she went and got the specific truck I was interested in for thr test drive. Definately recommend Tash for any new or used vehicles.

Recently purchased a truck from Tasha and it was such a great experience. She was patient with me when I was trying to make decisions and worked hard to get me the best deal for my trade in. Highly recommend her!