Explorica Canada by WorldStrides

Since 2006 I have traveled with Explorica around the world. My students have always come back with great experiences. Many traveled with me twice and enjoyed the services that Explorica provided. The tours are designed very well and the company provides flexibility for us. I would recommend this company to anyone who wants to travel with their students.

I have led 2 trips with Explorica since switching from another tour company and have not regretted my decision to switch to and stay with them. I have found their representatives helpful and pleasant to work with, and have been able to continue to work with the same Explorica representatives since I switched from another tour company that seemed to have a hard time keeping employees. I have also been pleased with the overall pricing and so have my student families. I have been gratefully able to organize many amazing experiences for students with the knowledge and expertise of Explorica. Planning and organizing a trip for a group of people can be a daunting task, but with the help and support available through Explorica it is far less complicated than you may think.If you are thinking of organizing a travel trip for a group of people I would really recommend giving them a try.

Very poor customer service. We are one of thousands people involed in canceled school trips from March 2020. I will not ever deal with this company again and will make sure to inform others in the market for group travel to do likewise.

TERRIBLE. This company should be ASHAMED of how they are treating parents and children right now. My son's grade 8 graduation trip was cancelled, and there is no refund. I am appalled that they would provide no service , but still keep payment. There is no trip... What am I paying for? Empty hotels? Meals not prepared or eaten? Buses not driven? I tell you this... I am a teacher and will never book a trip for my students through Explorica if this is how they operate a business. I will also tell all my colleagues the same message: avoid Explorica. When the chips are down, the customer gets screwed over. I will be communicating my dissatisfaction to the school board with the hopes that they will ban trips with this company in the future.

We had to cancel our trip for our kid because school is closed. This company has decided to keep the money instead of refunding the trip even though it was cancelled well in advance and was mandated by the government. I will be exploring actions to recoup. Meanwhile be wary of these companies that masquerade as education focused but are really about the money. Even during a pandemic.

My son was scheduled to leave for Europe in April. Due to Covid, trip was cancelled. Explorica took my money, the refunds from the airlines and I have gotten nothing back. Left our school group high and dry!I purchased the expensive insurance plan so we would get a refund no matter what...over 5 months waiting!

If you are a school administrator, teacher or anyone who is making the decision to go with a tour group, please do yourself a favour and avoid Explorica. They made promises and reassurances that if our trip would be cancelled, or if we needed to cancel for extenuating circumstances, we would get our money back. This was not the case at all. They leave parents with very few options, except to bicker with a faceless insurance company, and non-responsive account people. I am thoroughly disappointed with how they have chosen to handle our business and I will definitely not be wasting any more time with Explorica. Thank you for taking my money and giving us nothing back but grief.

I have taken groups on 5 tours to Europe and each time I have had exceptional service from Explorica. They are very flexible and helpful with designing custom tours, and our reps have gone above and beyond to ensure our parents and kids have outstanding experiences. Our parents have been impressed by the value for the money, and for the excellent security provided by Explorica. I have also found communication with the advisers to be excellent. We just returned from another successful trip two days ago, and will be traveling with Explorica again.

What a wonderful company! The customer service has been outstanding! I am chaperoning a trip to London, England and Explorica has gone out of their way to assist my group with every question and concern. Everything is taken care of and I cannot wait to leave for my adventure in the UK with my students. Thank you Explorica!