Reach Out Centre For Kids - Burlington Office

I've taken my daughter to the baby picasso class in Burlington. Its absolutely amazing. The staff is really friendly. Every week my daughter gets to experience something new. I'm definitely going to keep signing her up for classes.

I hope they have better qualified staff now. They were completely incompetent when I asked for help with my son. He easily manipulated them and they bought it without any reservations. Don't bring your children here. They will make it worse, not better. I truly feel bad for the families that come here.

My family was referred to ROCK through the Caroline Families First program that we applied to through our family doctor. We have a child who is twice exceptional and we're having immense difficulties as a family.ROCK connected us with a peer support worker and a case coordinator who have been supporting us wonderfully throughout the pandemic with weekly meetings via Zoom, referrals to external services and constant, unfailing validation and support.One issue I have is that services take a long time to access, but that is a function of them being government funded, so I'll take the wait when I can.This is a review of the services my family accessed, not of the walk-in centre.

Honestly these people are a wonderful asset to our family. We have been working closely with them for over a year and their support and advice during the most critical of times in our family had been a family life saver. I cannot stop recommending these people for any family struggling to support neuro-divergence kids. They have been there with us when we really need support.

My child attends one of the programs at the Burlington location. Since starting in Spring of 2023, his teachers have helped him blossom into such an incredible little human. He enjoys attending his classes so much, that he will request to go on weekends. Such a positive, loving, professional, and warm environment. A huge thank you to all of the incredible staff who have been on this journey with us. You are all truly remarkable people.

This organization was a big disappointment. I went there with my teen and the lady did not do anything to assist him. She caused more harm than good because if she had done her job. Situation would have gotten better not worst. Let's put it like this! She choose the wrong profession. This is why teen and their parents hesitate to seek help,, because people who are suppose to be empathic are cold and uncaring.

I went to the Rock centre located in Burlington. Had a horrible experience! First I saw one woman who was totally uncaring and constantly avoided answering any questions when it came to giving advice. Also, instead of actually being able to help, she had the suck it up" attitude. She ended up going on maternity leave