Best Western Plus Woodstock Hotel & Conference Centre

Absolutely digested by the young girl at the front desk. This is not the 1st time we have encountered a situation with this girl. We finally found out her name is Tamara & I thought something definitely needs to be said as she wreaks of booze & cigarette smoke each time we have encountered her but this time I'm furious. I over looked this issue last time we stayed as well as her extremely unprofessional attitude I thought it's time to speak up. My mother in law also called to inquire about a stay & she had to hang up on her due to her attitude. If it was not for the other young lady who was there & she said she was new & apologized for the behavior we would have left. The new girl I think she said her name was Carrie i apologize if I got her name wrong sorry but again she said she was new she had glasses & her hair up. Very fun & bubbly young lady but extremly professional at the same time. Carrie was the girl originally speaking to my mother in law on the phone then the other girl interrupted that call took over & had extremely bad attitude with my mother in law to the point she told her she did not appreciate her rudeness & tone & that she would like to speak with the original girl she was talking to. Only to be told she's new she doesn't have all the answers well that's when my mother in law hung up. Never again will we stay but I have to say TY to Carrie for the professionalism in handling the situation privately plus ordering us our cabs & food. This young lady is the type of person who should be representing your company she went above & beyond to make sure we we were happy not the other young girl ( Tamara ) who clearly is in no condition to be representing your company much less working while under the influence but as for Carrie sure she might be new but taking over is not the way for some1 to learn. If we can notice there's an issue with this girl I'm sure other's can to. Great job to Carrie u definitely made our stay a better 1. Good luck with your new job. You're definitely an asset.Pro's...Nice hotel...Great rooms & great location.

We had to go to this Best Western on Christmas day because our power had not been restored, and we were not sure how much longer it was going to be. The person at check-in was very nice, and let us check in early. The rooms were clean and right next to each other so we could go back and forth to my Mom's room with the kids and open gifts and eat the weirdest Christmas dinner. The kids had a blast because it is not common to go swimming Christmas day in Canada. We will definitely go again for a fun sleepover... just hopefully not on Christmas again. :)

Rooms are spacious and clean. Complimentary hot breakfast was quite good and had a lot of options.Very grateful that they were able to accommodate us with a dog on an hour's notice

We drove across Canada with 2 girls under the age of 3 and a dog and cat. Kevin at the front desk made me feel at home. Stay here and hit the pool they provide the best service in Canada:) Thanks again for everything

This was our second time staying at this hotel and we loved it again. They have natural soaps and the rooms are clean. The breakfast has the same offerings as other hotels, but better tasting. Even the coffee was better than other hotels. The biggest problem we had was a little blood stain in the corner of one of our towels which could be easily missed. Our room seemed to be joined to another room by a door that we left locked, but we didn't hear anything from the room so it must've been empty. We also reserved a room with 1 king bed directly from them, but received a room with 2 full beds instead.

I stayed at the hotel twice. Continental breakfast is okay. Professional and polite service.

They have the hot water in the shower rigged so it’s barely warm. If you push on the lever you can get it to go hotter but it doesn’t stay. It’s like they have a limiter in it. Spend all day in a hockey rink and it’s nice to come home to a warm shower.

This venue was perfect! The hall was large and elegant, with plenty of space for large or small weddings. Wonderful location, close to everything needed and the Staff is INCREDIBLE!We planned this event from out of province, which posed its own set of obstacles. Getting married on our family property close by was extremely important to our daughter, and finding the perfect venue for the reception was not an easy task! However, when we found the Best Western Plus in Woodstock New Brunswick, we felt like we hit the jackpot!! Plenty of rooms for our guests, a Prescott room for the groomsmen to get ready and to hang out in after the wedding, an AMAZING CHEF, a honeymoon suite for the wedding night and it was close to our family property… Checks all the boxes! Perfect!What we didn’t know at the time, was that they completely undersold their extraordinary staff, and event coordinator, Jennifer! Once we made our first call, we knew, not only was this the perfect place, but after meeting Jennifer, we felt like we had just been handpicked and delivered a real live “Wedding HERO” and this was not her first rodeo! She was an encyclopedia of wedding knowledge! She knew who to call, what to do, when to do it, and where to get it.There are not enough words to describe the number of emotions felt when planning a wedding for your only daughter. Sometimes things get a little crazy, Jennifer was our calm. She was the voice of reason, the person we bounced ideas off of and on top of it all, her and her staff also made us feel very welcomed, like we were all family. The personal touches that Jennifer made happen for us, we will never be forgotten. We couldn’t have done any of it without her help and guidance. Truly an amazing human with a gigantic heart!The chef accommodated all our dietary needs including preparing a Spirit plate to offer to our Ancestors as part of our indigenous blessings before the meal.The food was off the HOOK! I can’t say enough about the Chef who prepared our savory and delicious meal. Fresh Atlantic Salmon, maple glazed, accompanied by seasoned vegetables and roasted garlic mashed potatoes, was prepared to perfection! Followed by a mountain of freshly prepared baked goods to finish of the perfect meal!We just wanted to post this review so that anyone looking for a wedding venue would know just how amazing this place is. Once you make that first phone call, you will know.We truly appreciate everyone who helped to make our daughters dreams come true. Thank you!