World Gym

It's an above okay gym, only because it gets the job done. Readjusting machines can be a pretty janky, some machine seats are on their last thread, and service maintenance on broken machines can take a while. Smaller weights are difficult to find because they are often misplaced which, isn't the gym's fault but stricter weight(s) returning rules should be applied. Cleanliness is alright. There aren't a crazy ton of gym options in Scarborough but if you're a low maintenance person, world gym should do

its their policy and about the service they provide is poor. All of the other gyms are providing no commitment membership while this brandNo no commitment) Specifically only have two locations near Gta and to keep their customers they are not realy service friendly too. Ofcouse if someone wants to cancel their membership after and year they should be able to does not matter if they have taken the full paymemt or not.

I want to caution potential gym-goers about some of the misleading tactics used by this gym. When you sign up, they may tell you that you have the flexibility to downgrade your membership plan. However, this is not entirely true. If you want to change your membership plan, you'll have to cancel your current membership and then reenroll, which means you'll lose your annual fee. Additionally, I initially gave this gym a positive review, but I spoke too soon. They kept charging me late fees because their system is flawed. I've had enough and decided to switch to Fit For Less. My advice is to steer clear of this gym and definitely do not sign a contract. It's been a month, and I would rather lose the money and cancel than deal with the incompetence of this place's staff. I completely regret signing up

This gym is disappointing in several ways. It seems to prioritize its financial interests above the satisfaction of its members. The gym's contract policies can be confusing and opaque, leading to unexpected fees and charges. For example, if you need to cancel your membership due to a change of residence, you'll be hit with a $100 fee, and cancelling in person is the only option as phone, email, or online options are not available. In addition, the gym's equipment is often out of order, and it's difficult to find a clean piece of equipment to use.

Totally disasterThey are doing scam with you .I paid my full year membership fee and told that person on the counter to close my account that after that I don’t want to renewStill, they are doing sending me the email for the pending amount after three monthsI try to resolve this issue. I went the store three times. Personally, I call to time personally that is no responsible person on the counter. There doesn’t know about this thing and then never reply on that.They are doing harassing meI told him I am moving from Scarborough to other city. I’m not able to come in this location.

Honestly, the largest issue is the sanitization and the lack of customer service skills. Bottles of sanitizer are for individuals instead of communally shared thus if they run out you have nothing to clean machines. This leaves an already neglected women’s only area to be quite grimy (no one can clean if they don’t get a bottle). When I kindly asked two separate employees to speak to a manager about the poor efficiency and unhygienic practice, I was met with much hostility and was told many times over that this is what is done. Not only is it a poor excuse but it has no logic to it whatsoever. It also leaves it up to the customer to go around and ask others to use their bottle… this would be avoided with a communal bottle located on the paper towel stations.Btw, there was one bottle for taking on the table as 3 more people walked in. Imagine how many people do not have access to cleaning solution to make sure this place is safe for others. It takes nothing to offer condolences for an experience and advise the customer that their suggestions will be forwarded to the appropriate party.I will be cancelling as soon as my term is over.

WORST GYM IN ALL OVER CANADA ( SCAMMER ALERT )I will tell you about my storyI made gym membership around 2019 and only played for a few months and went back to own country to attend my bro’s funeral in 2020 and I couldn’t come back to Canada because of Covid issues. I called them to cancel membership but the gym was closed for years during covid and I can’t cancel through the phone as well. Now I came back to canada at the end of 2022 and moved to another city but now they are charging me $700. WHY DO I HAVE TO PAY THIS AMOUNT OF MONEY I DONT EVEN USE FOR A LONG TIME. Such a bad experience with them. PEOPLE PLEASE STAY AWAY FROM THIS GYM SUCH SCAMMERS. Management team didn’t care about clients and only want to scam the people……

They will always be available when you need to sign up but try cancelling with them and see how difficult it is. During the pandemic they wouldn't let me cancel my account over the phone (even though I was willing to authenticate my membership in any way). Once they weren't able to collect the $20 they tried to bill me for $1200, than sent it to collections. I have a another membership with another gym that doesn't play these games. If you sign up here, do it with EXTREME CAUTION.

Started attending this gym for almost 2 months now. It’s very spacious and has more than enough similar exercise machines to have you not waiting too long if someone’s using it. It seems to be pretty busy after working hours until about 10pm. Other than that, it doesn’t take me too long to get in there to get a great workout and then get out. It’s nice to see many regulars in there as well who are serious about working out.

I have to agree with all the 1 stars out there These guys are ruthless with their fees and operate with extremely poor customer service on multiple occasions. I've had my gym membership automatically renewed after I had expressly asked for it to be cancelled, double charged me on two separate accounts, and charged me again for maintenance fees --Not a great gym, and not a great way to run business