Mackenzie Heating & Air Conditioning

I was really impressed with Mackenzie Heating & Air Duct Conditioning. They were flexible and got me the exact day I wanted to have the work done. They showed up on time and did a very thorough job. The technician walked me through all of the steps and even cleaned the exterior area. My heater is now working quite well, I would definitely recommend. thanks !!!

I have written to Google Maps numerous times to tell them that this information is not correct. MacKenzie Heating is located at 2971 Hwy 28 in Port Hope Ontario L1A 3V6. It is not Bailieboro.

Professional and Outstanding Services. Goes Above and Beyond! I had an issue with my sump pump that flooded my furnace and that was the root cause of my furnace malfunction. Mackenzie Heating & Air Conditioning sorted this out from end to end. I expected to be told to deal with the flooded basement and then they'd talk to me --> Not so! All dealt with wonderfully, professionally by Mackenzie Heating & Air Conditioning. I can't recommend them enough!

It took some waiting for a part but THANK YOU so much for coming out so quickly today I am very grateful !!!

After calling and requesting service for my furnace I was told they would get back to me. Well, they never got back to me. The same thing happened a couple of years ago and I decided to give them another try this year. If a business cannot be bothered to return your calls or set up appointments, that business doesn't deserve my business. They used to be a good company....don't know what happened to them. I would avoid them if possible.

Always professional and fair; we have been a customer for years and will continue to be. Thanks for always being there when we need you.

I had my a/c replaced when I moved into my home and they did a great job. Just had to have them out a couple weeks ago to repair my furnace on a very cold day when I work up and it wasn't working. They were fast and not over priced as far as I'm concerned. So happy they were able to fix it so I don't have to buy a new one just yet. Highly recommend and will definitely use again is needed!

The best HVAC company in Northumberland!

My wife had to cal 4 separate times for an issue that was initially identified by one of their own technicians. They stood us up on their 1st appt than 3 additional calls later to see if they were even interested in completing the repair.Finally they sent not 1 but 2 techs out for a 20 minute job that only 1 person was needed for, they didn’t need any supplies. The invoice came 3 weeks later and they tried to charge us 2 man hrs for the service call that only 1 was needed. Needless to say my wife and I were not happy with the level of service and professionalism by the team. We then contacted the office to discuss the concerns only to be blown off and that the owner was on vacation, they would forward our issue on to him. We then get another call for invoice collection but still no call from the owner. My wife said we were not paying until we heard from the owner. We received an email with a minor reduction but still no contact from the him. My wife’s family had been a long term customer for over 25yrs and to get this type of service was very disappointing. We will not be using them in the future for any service due to this issue. Obviously they are not interested in what we have to say… we paid the bill in the end.

Contacted the office and they returned with a estimate on what I had requested. Next day a technician attended to fixing our furnace, which is running perfect. Highly recommend Mckenzie Heating.