New Haven Funeral Centre Inc.

We want to sincerely thank New Heaven Funeral Inc (Canada) for the most memorable and magnificent send-off event (celebration of life) that they coordinated for our loved one Bishop Bertie A. Mullings. We contacted New Heaven after our loved one transitioned not knowing what to expect and the questions to ask. Our initial contact would set the stage for us to quickly develop trust in New Heaven’s ability to help our family accomplish our goal during this time of grief. The staff are patient, kind and compassionate. They are highly professional; for example, they offer information without giving the feeling of overwhelmingness. They communicated respectfully; were thorough, offered suggestions, followed-up when necessary and gave our family a schedule of important things to be done (e.g., bring the deceased clothes by a certain date, contact the burial ground, etc.) and gave clear instructions. Our family felt supported, understood and cared for at all times in a unique manner. For example, we were asked if we wanted music to be played and which genre; based on our suggestion, they played the most beautiful music that had us moving our bodies happily from start to finish. They went far beyond their professional obligations and unexpectedly won or hearts. Special shout out to Cassandra – you are one in a million.

Beautiful service, beautiful location. Staff were helpful, patient and professional. Thank you!!

New Haven Funeral Centre has very nice and remarkably professional staffs. My family and I were pleased with their handling of our Mother's funeral arrangements.We will not hesitate to recommend their service to others.Thanks to the entire team!

My experience with Shari Yearwood (the Funeral Director) and the staff at New Haven greatly exceeded my expectations! My family and I were extremely pleased with the exceptional customer service we were given from start to finish! The staff was highly professional and always made us feel comfortable. Any questions we had (whether via email or telephone) were always answered promptly and with courtesy.Thank you Shari and the New Haven team for your kindness, dedication, and a job well done for my father's funeral! We could not have asked for anything more!

Thank you Angel and the New Haven Staff for providing your awesome service for my Father's funeral. Would definitely recommend. Angel you are the best. A big thank you to you for making it so easy for my family and providing such wonderful care for my father. God bless you.

Shari and her teams operates with a spirit of excellence. From start to finish. Thank you for taking great care of LaToya final arrangements. 5 stars are not enough to rate New Haven.

My sister and I set up our pre-planning funeral arrangements years ago and our family thought we were crazy thinking so far in advance. Thinking long term, at least that is one expense that will not burden my family as money comes and goes but that is one less thing to think about. My parents over the weekend (aging parents their 80s, older west-indian decent, old ways of thinking and how death is viewed and never want to talk about death/funerals) finally decided on their own how important it is to pre-plan. Of course I got in contact with Minnelle from New Haven Funeral Centre and she helped my parents and older sister set up their plan. Minnelle was so professional, went over everything so clearly, gave all the options, gave her valid opinions on things for my stubborn parents to look at things in a different way. She made everyone very comfortable and I even learned things about my Caribbean parents I did not know until this discussion. I think every family should go thru a meeting like this if they have not already. New Haven Funeral Centre is highly recommended and I fully trust that our affairs will be handled professionally and we will be fully prepared when the time comes.

My family had a fantastic experience at New Haven with Angel Robinson. She made the funeral for my grandad top tier and very easy with her excellent communication! New Haven funeral home looks fantastic; the staff are dressed very well and are professional. I would always recommend New Haven!

Trinity helped my family plan a beautiful service. She was very professional and helpful with the way that she guided us through the process. Trinity explained everything very well and she was very informative. Additionally she was always very compassionate and gentle with the family as she understood the emotions we are feeling. We are so thankful that we had her help and support during this difficult time.

On behalf of the Miller Family, we want to express our sincere gratitude to Shelly and the entire New Haven Team.Our loving husband, father, grandfather, great-grandfather, uncle, friend and servant leader passing paused our world for a moment. Shelly's high level of professionalism and consistent care made this process seamless. In the midst of the pandemic, we honoured wishes by utilizing the 1st class reparation services for his final resting place in sunny Jamaica. Thank you for hosting the virtual memorial space for tributes, we read them every day.Elder Chevannes Miller Sr. legacy will live on in our hearts forever.Peace, Blessing and Love Mrs. Sonia-Ruth Miller and family.