Baughan Agencies Ltd.

A great place, fir all your insurance needs. License plates, road tests and more. Friendly staff, and will to help you with your insurance needs

I've come here on a few occasions as soon as I walk in always greeted by the same lady with anger issues and a bad attitude. Who doesn't want to help you and just sighs and rolls her eyes when you ask a question. Do yourself a favour and go to Lloydminster or anywhere else you can, customer service here is atrocious.

I've been with Baughan for about 15 years. I have kept my insurance with them although I have re-located out of the area many years ago. They snail mail me my documents with no issues. I rarely need to call them.Recently there was a discrepancy with my rates (not their fault, it was Wawanesa) . Baughan acknowledged it and pro-rated my fees immediately . Unfortunately, they could only go back in their system part way to when it began because of a Wawanesa system change. I requested that the older data be looked into further. The owner ,Colter, called me himself. He had taken the time to research and acknowledged that I had a valid point . From the get go, he was very personable and made sure my information was up to date. He explained what happened,was not defensive or argumentative and did not attempt to split hairs. He compensated me although he will take a hit because Wawanesa won't compensate Baughan. I'm very impressed and this reassured me that I have made the correct choice to remain with Baughan. Many businesses would not give me the time of day like Baughan has. Colter's personal touch is a big reason why they can continue to count on my business! Great job Baughan Agencies!

Despite being one of the only registries in this rural psrt of alberta they were absolutely fantastic to deal with. Courteous kind and polite the entire time. Very helpful in answering my questions. Was in and out in good time!

They are fast and know what they are doing, but almost everytime I have gone to renew my car registration they have been rude in both how the have talked to me or how they have given over documents. It's almost like every day they have been in a bad mood...definitely no room for small talk or greetings.

I was helped by Nataliia to get my Alberta license. Fast, friendly service - great experience.

Always great food and great service. I drive 40 min each way just to pick up food from here. You won’t be disappointed.

Baughan has looked after our insurance needs for almost 30 years. Awesome people to deal with and always helpful.

Very polite and worked fast to have my drivers license fixed. Thank you again lady!

Have an amazing front desk worker. I have my insurance policies here and if any questions they go out of their way to accommodate and answer. Highly recommended.