Comptant.com Queen Mary

My package was dropped of Tuesday by UPS, I called everyday 3 TIMEA for 7 days and showed up twice in the MIDDLE of open hours and they were closed. I finally got through and was called a liar and wasTold I did not attempt any of this and they have been open everyone of those days (that was a lie) the service is terrible. They SHOULD NOT BE A DROP OF POINT. TheybhVe terrible reviews and are never open . Good luck getting your stuff if it gets dropped off there

Here 30 minutes before closing time to pick up a UPS package. The place is closed and no one is picking up the phone.

I gave an offer on the website and the offer was greatly accepted. Went to the shop, the guy there was absolutely awful and extremely rude, eating in front of me without looking at me. Didnt want to accept the offer that I did on the website even though I showed him proof of the answer ACCEPTED. The guy complained and offered me the item for the price it was accepted for on internet but refused to include the charger (the item was a Nintendo DS) without any reasons. I showed him the messages on the website telling clearly that the charger was INCLUDED. Complained again and said the item isnt going out with the charger.I leaved the store really frustrated about the awful service from this guy and went to the comptant on 3201 ontario E and had the most AMAZING service ever. You really should take example from them. I bought plenty of items at a lot of Comptant and always had great service but the one on 5327 Sherbrooke was clearly the worst experience I've ever had in customer service.

Worthless, Dirty pawn shop that gives you 20% of your gold value. Short fat guy with the beard is very rude and always late to open the store. Store is always dirty and disorganized. Stay away. 0 stars.

The guy working at this store was just completely unnecessarily rude for no reason. I walked in to buy a $2000 camera and I left without even being able to attempt to make my purchase. I politely said it was cool that they were selling a product and I know the owner of that company. Employee tried to argue with me because he misunderstood and thought I was saying I know the owners of his store. When I corrected him and told him he misunderstood he let go of a long sarcastic “woooooooow”. So I asked him are you always a jerk to clients when you misunderstand something and I left!Oh well guess i’ll spend my $2000 on a canon camera somewhere else…Honestly it’s no surprise this store’s rating is 2 stars

I went here yesterday 8 mins before closing time and their door was already locked for the evening.I knew exactly what I was looking for, it wouldn’t have taken me more than a couple minutes to check for it - a musical instrument.Disappointing, especially because the employee working that evening just looked at me from behind the counter, as I tried to open the door and double checked the store’s hours. He didn’t unlock the door, didn’t react. Just stood there.I get that it’s annoying to serve people in retail until closing time, but it’s bad business to close early cause you’re too lazy to do your job until the end of your shift.

I stopped by yesterday to grab a 500$ DJ controller. The dj controller is worth way more like (1200$) and they gave me a super good deal. They told me that I could bring it home and test it. I brought it home and it had some pretty major problems, but without being able to test it wasn’t their fault. To my surprise after reading the reviews they gave me my full refund CASH!! I was really worried there for a second. They honoured their guarantee as promised. The staff was super kind l, both when I bought it and sold it. I can’t say on how good they are when it comes to loans, but in terms of customer service as a store, my experience was way better than the reviews led me to believe. I would come back!

the store doors were closed earlier than announced, the lights on, 2 guys chilling inside ignoring who were at the door, clearly not a trustworthy business, surprised how UPS still deal with this place.