West Queen West Hotel - Toronto

Avoid going here. Walls are thin, bathroom was dirty and covered with toilet paper everywhere. We unintentionally left mess and were charged extra as we were checking out, despite us volunteering to back to clean it up. Horrible method and an easy money grab for them.

I don't recommend!!Our Airbnb got canceled a few days before our trip to Canada so we were looking urgently. We found this hotel" at an okay price so we decided to book a few nights there. The manager on the phone was awfully rude but the staff in person were quite polite. The location is not great and even at the first look the place looks like it's about to collapse. Me and my partner decided to get an ensuite bathroom room which was more expensive than the shared bathroom room but the shower didn't even work!! There were holes in the wall

not even they deserve a star!!i booked this hotel by mistake, tried several times to call to cancel, then i got a charge back after the receptionist told me that there would not be any charges. called back in again, she started talking, not even let me talk and she hung up the phone!!! if it depended on me, they'd be out of business just by their customer service !!

DO NOT STAY HERE. They stole my $100 security deposit despite saying that they refunded it which in fact they did not. I will now have to file a claim with the credit card and will also be contacting the authorities for this fraud.

The worst hotel I’ve ever been. Rude and disrespectful employees especially the lady’s at the front desk. Not worth my money, I’ll never come back and DO NOT RECOMMEND LIVING THERE.

My husband and I stayed here for 2 nights as we had no other choice as a last minute option and had an absolutely awful experience the entire time, right from booking to check out.The one other staff member we interacted with was absolutely wonderful and deserves way better than this place, however the manager is incredibly rude and inconsiderate both over the phone and in person and she doesn't seem to have any concept of basic respect for others.The most expensive option, the Queen" room for $50 more than the cheapest room offered

DON'T GET MISLEAD LIKE WE DID...Yesterday June 15th my son was traveling by train from Ontario and was needing a Hotel near the airport because he is flying out today June 16th. This was his first time traveling and not knowing the Toronto area we trusted Google to find us a hotel close to the airport. He was traveling with very little funds and after traveling since 5:30am he needed a place to rest.When he arrived he was surprised of the sketchy area but said he would give it a try it was only for one night. He checked in and paid his $123.98 along with a $100 deposit for the room. The room and area would be rated as a 1 no more then a 2. Paper thin walls so thin that he could hear someone doing their business in the washroom. A shared bathroom by many which is so unsanitary for this day and age especially with covid still hanging around us. He was in the room no more than half hour and he text me saying he could not stay there because of the conditions. He proceeded to the desk and they gave him back his $100 dollar deposit but never returned any of the room rate which is robbery. To call this a hotel is an understatement and to have it listed to deceive people like us that don't know the area is deceitful.My son ended up not having anywhere to sleep because his money for a hotel they kept...shame on this business!

This should be no stars because I couldn't stay -- after learning that I could not check in after 6 pm! Canceled by phone, having been called by an extraordinarily rude person who seemed to feel the fact that I was the only person scheduled to check in that day was my fault. No sign that I will get my money back, despite no warning about their ridiculous hours for checking in (late check in" does not to mind mind say "6 pm") nor their not having a back up option such as a lock box or code to call for."

Sketchy af! Walls were paper thin and riddled with holes in both our rooms. Could hear other people’s conversations from next room. Mattress sunk right down to the box spring, communal washrooms were filthy! The one bathroom we had in our room wreaked of sewage coming up the drain. If you’re ballin on a budget and don’t care about cleanliness this would be alright for you, otherwise would not Recommend

You will not sleep here. Walls are paper thin - ppl that come here are pretty sketchy. One couple had a screaming match at 10pm and then blasted their TV until 3am. Next night a group of people just partied. Needless to say you will not sleep here.