Canada Post

The location is great, close to the Metro station. I visit the location for the first time on Wednesday afternoon and the guy was rude, he saw me at the front desk but I took my time as I saw he was looking for a package after 5 minutes he decided to ask me what do you want?" in a very rude way. I send letters often and this is the first time someone from the staff is rude or unfriendly

Very bad service today. I usually find Indian lady here who is beyond helpful but today there was short older lady, gray hair in longish bob who didn't even smiled. She was so overwhelmed by the work saying it is so busy and there were only few people in the line up which is normal for the postal office. I often send packages and the post office person always gives me an advice on what is the best and cheapest way. The Indian lady would always recommend how many packages to have and what weight not to reach etc. The same happens in Highgate mall Post Office where I go often as well. But today, the woman just rejected all my questions repeating she is too busy (with 3 people waiting) . I decided not to send anything and just left.If the job is too much for her and she cannot handle it, she shouldn't be doing it then. I know for the fact she is the exception as other people there are super helpful and fast at the same time.UPDATE: Went to HighGate Mall Post Office in Burnaby last night. The person there helped me of course. First we tried to fit in the box but the weight was too much. Then he suggested the envelope, the same one I tried in Richmond but the cost here for the same service, same envelope same weight and same destination ended up costing 3 times less than what she told me. And all this while he had lineup twice as long as she did.

To all of shipper,Please double check the receipt to make sure the post office lady has input the right information for your parcel, like the dimensions & weight, otherwise you will pay for the unnecessary extra shipping fee.

One of the best Canada Post outlets I've experienced. This is the one I use frequently as the staff are very friendly (this is rare among Canada Post outlets). It gets busy between noon to 3pm. If you go any other time, you shouldn't need to wait long if at all. Highly recommended!

Went to Canada post. Lady at counter was super nice.

TERRIBLE phone customer service. They will not serve you unless there is no other customers in the store, otherwise you may be on hold 15+ minutes and if you try back you will be treated very rude. I'm surprised because if you go they have good service. But I guess they hate the phone.

Staff is not helpful. The person in charge didn't even try to send my documents. She just said it was not possible even though I checked before and it was. I ask to talk to someone else and she just mentioned I have been working here many years and to go somewhere else.

Just went to post office at shoppers at 11am today, she was super busy and was handling still with excellent customer service. I needed to find a depot for our mail service and she found it for me!. Our own strata couldn't tell where it was but she found it for me. I am amazed at her customer service!

Very quick service. The lady on the store is very helpful. She not only suggested me best way to send my parcel but also helped me in regulating the maximum weight I can send in parcel. FYI- there are 2 ladies 1 is really helpful and other is super rude. You can easily notice the difference. Overall this location is far far better than Canada Post in Aberdeen center.

Bad service. They need to hire people who can speak proper English. The lady at counter refused to send my packaged wrist watch. After agreeing to accepting my package, all of a sudden she says her computer stopped working. That is ridiculous. Staff is untrained and doesn't speak proper English. Its sad to see you can't get professional. This is whats wrong with our unionized employees..