Mountain Road Animal Hospital

I did have a bad experience with one of your Veterinarian during my dogs visit. She was very rude to me about my choices, because I would not put my dog on injections. I have since had great experience with the staff that runs the front. They have been very helpful and knowledgeable. Glad to hear that the Veterinarian is no longer at your location!

Took our 2 trusting dogs in for their shot updates. Poor little Jack and Shyla, shortly after being in this building, they realized what kind of place this was and both scrambled for the door.I was able to calm them down and guide them, one by one, to have their weights taken while the attendant wrote the results in her book.I sat in a chair while waiting to see the veterinarian. Once she came out we were instructed to come into this nice room. The couch inside was quite inviting.We stood as the vet asked various questions about each dog. I then lifted them one at a time, onto the inspection table, so she could check their vitals.Both Jack and Shyla seemed to warm-up to this wonderful vet.Once this part of the procedure was complete she first took Jack into another room for his shot.I sat on the coach with Shyla while we waited for Jack to return. I almost fell asleep within the comfort of this couch (would have if I'd put my feet up).With a knock at the door another attendant came back with Jack and took sweet Shyla to this other room for her dreaded shot.Once all were complete we went out to pay for their service. Since the dogs were starting to get overly anxious I'd asked if I could take them out to our car so I could pay up without their creating a commotion. Attendant, while on the phone, nodded that it was okay.It was comforting knowing our dogs are so well cared for at a place which appears to have genuine concern for their patients (and their clients).

Dr Amy is amazing!! So caring and loving. The staff are all amazing. Thank you all!!

This team was very good in treating our family member kitty Midnight. They had noticed that his urine was concentrated and immediately contacted us and preformed test to make sure that he didn't have any underlaying issues. Compared to other locations we paid 300-400$ less which is very good. These people are honest, and hard working.

Nice place but the front desk staff could be more talkative to the customers to make this place feel a little at easeIt felt like a cold environmentBut the vet is very nice and welcoming

We recently brought our dog in because she had been having gi issues. Our girl tends to be nervous around new people. She was seen by Dr. Fralic who was incredibly patient, calm, kind, and understanding when handling our girl. Dr. Fralic took the time to listen to and consider all of our concerns. Overall, Dr. Fralic made the whole experience much less stressful for both my dog and myself. All if our experiences with the rest of the staff were also fantastic. I spoke to Sam on the phone several times and she was always friendly, patient, and helpful. Our dogs have been patients of Mountain Road Animal Hospital for years and I'm sure we will continue to bring them here for years to come.

Very friendly staff,caring and thorough. Heads up to Dr. Hobbs. She supported me through a difficult time. She is very easy to talk to.

If you are looking for an animal hospital that actually listens to your concerns, this probably isn't the place. While the actual vet was amazing with my pup, both times I've had to call for an appointment has left me livid. Imagine trying to speak, while a loud lady on the other end is talking over you and repeating yup

Great to deal with. Our first dog Nina (chihuahua) had to put down at age 13.5. This after consultation with our vet. Procedure performed with tenderness to the pet and respect to usWe now have a Miniature Pinscher in their care.