Bence Motor Sales

I bought my car from Joe in 2018 and have never had a problem. Always amazing service These people make you feel at home! I went in today for a simple tire change as I do twice a year, And I couldn’t have been more impressed with the precautions that they’ve been taking with this whole COVID-19 pandemic.Keep up the great work!!

I wish I could give zero stars. My husband was traveling back home to us from the military just for the weekend. His breaks ended up going, and luckily (so we thought) he was at least stranded beside this dealership, so there was hope for somebody to have a look at it for him in the morning. He slept in his car for the night, in the cold, and went in first thing in the morning to inquire. He was flat out told no. Absolute refusal of service. It’s definitely understandable being busy in a business, but instead of politely giving him options for when they may be available, or just giving options on maybe what could be done, they just flat out refused. Very rudely at that. I am also seeing another review posted with a very similar situation. So clearly this is a pattern and just simply how they treat people in general. He was also traveling in uniform, so they were even happy to treat a soldier in this manner. Who was simply just trying to get to his family for just a couple days, after months of being away. Being busy is definitely one thing, but the way he was treated is absolutely wrong.

I bought a F150 from here just this wk and couldn't be happier with the service I got. Super helpful and friendly, thanks Adam and everyone else. Would highly recommend this dealer

I drove 3 hours to get the best deal on a new 2021 F150 Lariat truck. I drove 3 hours 8 years ago to get the best deal on a F350 King Ranch. Great people, very professional, will be back again.

Always a pleasure, just bought our 9th vehicle from here, and any vheicle services are done here as well. Very Friendly staff, they always go above and beyond!

Joe had the 2017 Ford F-250 on his lot we were looking for and made the deal happen. No high pressure sales and selling you something you don't want or need, just straight up sales, you either want it, or you don't! We get compliments on the truck all the time everywhere we go, it's a sharp truck and we are really happy with it. Joe is a little bit out of the way but give him a call if you see something on his web site you like, he'll do his best to get you into if it suits your needs.

We were in need of a 10 passenger vehicle and Joe was there to make sure we got all we wanted In this vehicle. We told him what we wanted and he had it built for us. We have never been so happy with a vehicle it is exactly what we needed. We are loving our Ford transit wagon. Thanks again Joe and Bence Motor Sales.Whenever my vehicles have any kind of issue Bobby and his mechanics are always ready to help. If it doesn't need parts or anything I get a your good to go.

Sales department seems fine but I would never buy a vehicle here because then you have to deal with parts and service Dept. I ordered a steering shaft for my 2011 F150. I was told on two occasions over the phone that it was $105.75. When I went to pick it up it was $450. I told them the only reason I ordered it was because at $105 it was only $10 more than Amazon. I was told by Bob Bence that the Amazon part wouldn't fit. I had no choice but to buy it and they told me they would give me a deal" at $359+tax. Couldn't pay for it at the dealership because their debit was down so I had to go across the road to their restaurant and pay so no receipt. Ordered the part from Amazon anyway because it was $97 and free returns and lo and behold it was exactly the same part. Fit perfectly

Highly recommend you buy or lease your next Ford product from Bence Motor Sales Kaladar. The entire staff are friendly and knowledgableAdam (sales) was informative and helpful through the entire process.

Tammy, Joe, and Danielle made the purchase of this truck effortless. My business partner and I came down from Ottawa to check out the truck. We get there and Tammy simply hands me the keys. Being used to city dealerships with paperwork and pushy salesmen, I was surprised. The truck had 24km on it, and by the time we were done our test drive we'd doubled that! Every other city dealership that I'd been to insisted on coming along with us during the test drive, which was never the most comfortable experience. These guys at Bence Ford know how to do business. Let the truck speak for itself. We waited to meet with Joe (sales manager), and made a deal on the truck then and there. It was great having to deal with only one person for all the paperwork, compared to having to deal with the sales rep, their manager; the finance rep, and then their manager. Joe did it all for us. Also, these guys have the best selection when it comes to SuperDuties, hands down!