Rouge River Animal Hospital

The vet, Susan, was extremely rude to me, my pet and her employee. She was very demeaning and unprofessional. I highly recommend avoiding this vet at all cost.

Oh man, so many concerns about this hospital.The vet is so self-righteous. The vet puts on the appearance of caring and concern for our dog, but it is obvious that her actions are motivated by money. The vet was constantly suggesting we bring the dog in for a follow-up to make sure everything was fine" when simply asking us about how our dog was doing would suffice. Our dog is like our child

Been taking my puppy here for months including once when he got sick and the care has always been great. Would recommend!

The owner has very bad attitude and is not willing to listen to anything I am saying. She is extremely self centred and gave me a very bad experience. DONT EVER COME HERE unless you want a miserable day.

Other clinics are higher for my recommendation. This one has potential as long as the listen to pet owners and see it as joint-partnership and improve their own listening skills and ability to listen. On side of professionalism, very much so. Also very confident but need to be cautious that it does not lead to over confident/arrogance. Also might want to get updated on some safer ways to prescribe certain medications that might work better for pets and pet owners and are used by specialists as well as other regular veterinarians and so might learn from them. In addition, if pet has been on a medication for a long time and it is working and has worked for years, then why change it? Just some thoughts for improvement. Very thorough in going through medical history, but needs to keep an open mind when making a diagnosis and not be biased due to medical history and lead to missing something important. But does at least consider the pet and its needs to not suffer and that is what vets are there to do and is important. So a silver lining when others might perhaps have other priorities than the pet. Hopefully there has been improvement in working with pet owner and listening to pet owner to help determine accurate diagnosis. And rather than rely on what might be the diagnosis of another professional, will form their own through assessment and also through working with the pet owner for the sake of the health of the pet.

We have two female dogs that are 12 and 13 years old. They have both been going to see Dr. C. for their entire life's. Both girls are very healthy thanks to the attention and care that Dr. C. and her staff provide. Dr. C. has many of years of experience and she stays up-to-date on current veterinary practices. As a result, we are always confident about her assessments and with what she prescribes for our girls. Dr. C. and her staff always follow up to see how our girls are doing and they have always been very responsive to our questions. We highly recommend Dr. C. and her staff.

Like most vets, doc C is always like please come in to see what is going on, even if it's like dried paws. I really do not want to pay like $70 to see the vet to end up prescribing me something that's $20-30 cream or just use coconut oil and rub it on my dog's paw. But, doc C and her staff are all very nice and professional, more or less.

Doctor C and her team are wonderful. Our girl Hazel, had some health problems along the course of her lifetime and Doctor C always provided the utmost care for her and ensured us that our girl received every treatments possible to remedy/cure her health concerns. Whether we took her in just for a check up for an emergency situation, this clinic was always there to help. We miss Hazel very very much and we will always be endlessly grateful for the services that this clinic provided to her and our family. Thank you so much Rouge River staff!

I can't thank these guys enough! My dog was neutered and had a cone at another vet. Unfortunately he broke his cone and I needed one quick, as he was going to lick. Brought him in and the team was so helpful even though they are not my normal vet. He was a tough fit, based on his shape and they had to duck tape the cone together to make it fit. I couldn't have asked for better service. They even put some cream on his incision to help the healing process. So thankful for them helping me out on short notice and not charging me an arm and a leg.

Simply the worst experience I have ever had at a veterinarian's office. If I could give zero stars I would.I took my cat in because he was stung by a bee and wanted to see if there was a stinger in his paw as he kept chewing at it. This was my first time at this veterinarian's office I walked in and was greeted by their receptionist Jessica who was lovely and I was asked to fill out some paperwork which I did, and then I was asked to bring the cat into the room. A woman entered the room asking if this was the cat stung by the bee, I said yes, and the woman said, oh