Jamiesons Opticians Inc

Sold designer european glasses I was interested in, but service was utterly offensive. Salesperson was not only intrusive but didn't seem to understand that I wasn't going to impulse buy $500 glasses. Offensive to the point where the salesperson seemed angry I would even think about coming back later when the pair I wanted was not in stock.

Myself along with a couple others from similar publications were slightly apprehensive due to past reviews, but after my experience I can say that those are clearly just examples of people trying to be disappointed with what I would say is a very nice family run business. Both my wife and I have been back multiple times and always feel welcome and like we get the help we need from easily some of the most knowledgeable people in town. Would highly recommend to anyone in need of any variety of glasses. Layout is very open with plenty on display. Selection is best around with many frames that I have never seen anywhere else. Not sure how long they've been at this location but it is easily a highlight of Manulife for me and others I know.

Just got glasses here for the first time and I had a great experience. Lisa was very friendly and helped me find frames that fit my face perfectly. She was also patient when I was indecisive and wanted multiple fittings (I appreciated this greatly, I take my time when making purchases and need a salesperson who doesn’t rush me). I’ve also never had such nice lenses, I won’t be able to go back! I got the Zeiss photochromic lenses. They change colour much faster than my old lenses and are so clear inside that I forget I’m wearing them.Overall it felt like a very high end experience, but Lisa was still made me feel very comfortable. I’m very happy with my new glasses!

I am very happy to say that my experience with the staff at this business was exceptional (not sure what the previous fellow was talking about).I encourage anyone interested in exceptional service with superior and one of kind products to stop by and check them out. The prescription glasses I purchased are different than any other that I have had before and I receive compliments and comments on them several times a day.Definitely worth the price I paid. Thank you Lisa and Sophie for your time and consideration.

Lisa and Sophie! I hope you are both doing well.I love this store more than any other glasses store I've been into in Edmonton. They learned who I was by name after only a single visit. They also learned what my aesthetic was and phoned me to let me know that they had some new glasses arrive that they think I'd like. I desperately want to get a new pair of glasses from them right now, but unfortunately this COVID-19 situation means that can't happen. I will likely only buy my glasses from this place going forward. Thank you gals. xx

The worst customer service by someone who said she is the owner.I still can not believe that an owner can be so rude.

Worst. Experience. Ever. The saleswoman was so rude and so confrontational. I will never go back and I will never recommend this store to anyone. In fact, I would love to speak to a manager about my experience.

Fantastic service. Really cares about selling you frames that look great.

I love shopping here! I have purchased all my glasses here for decades. She has the best selection and is very knowledgeable about all of her products. Support local!!

I'm not a high maintenance customer. However, I don't like at all being treated the way I was. The salesperson was rude, stubborn and difficult to deal with from the start. I recommend that they treat people, all people, with respect and perhaps garner some knowledge of their merchandise.Here is what happened:I was walking by this nice looking store when a pair of great Zeiss goggles (the interchangeable model) caught my eye. I went in and inquired and the salesperson who sat me down and handed me a completely different pair of goggles (zeiss racers). I wasn't too impressed by these goggles and left the store to confirm the goggles in the window were different. I went back in and let the salesperson know that the goggles in the window were different and I would like to see them. She assured me they were the same. They definitely were not so I asked her to pull them out of the display. She stubbornly refused telling me she knows what was in the display as she put them there and that they were the same goggles only a different colour (rather humorously they were actually both white!). I persisted and she finally relented. When she pulled them out she said See! Just a different size". I pointed out the different frame