Westside Vapes Kitsilano

Just went there this evening and was greeted and helped by a very nice gentleman (Kiran?) pretty sure I spelled his name wrong. Anyways, super helpful, great selection. I definitely will be back and recommend to everyone.

Best place I've ever been to. The staff is incredibly helpful and kind beyond words. Highly recommend coming here and checking it out. The store is clean and the layout is perfect. Tons of flavours and devices :)

This place has great service, location, hours, and has a nice selection of rel X pods. I also grab disposable vapes from here, it's nice to try when you need a break from your go-to flavour. The guys working are always chill, informative, and polite. I highly recommend!

Terrible experience. Sent my friend in to buy a grinder (the cheapest one) they came back with a $20 one. I called the store literally 5 MINUTES after the purchase to explain that I couldn’t afford a $20 grinder and would like to exchange for a much cheaper one ($4) and asked for the difference back because I literally cannot afford $20 right now. They refused to give me my money back even though I purchased it 5 MINUTES ago because it “messes up their system”. If you don’t have “system” that allows you to refund customers who purchased something then don’t have a business. Show some compassion. You know you could have refunded me no problem. I was happy to buy another grinder from you, I just could not afford a $20 one right now.

Akash was super helpful and friendly when I went in to get a can of butane. Then patiently explained the ins n outs of a specific vape I was interested in acquiring. Fer sure when I decide 2 get my 3rd vape I'll be tracking him down! And although I didn't really speak 2 his colleague I'm sure she's as helpful as Akash was with me.

These guys have a lovely shop with astounding customer service and knowledge!Earlier today I bought two disposable vapes, but there was a payment processing error on their end; while the payment showed up on my banking app, it did not show up in their system.Not only did they still give me the vapes in spite of not being able to see the payment in their system, when one of them turned out to be faulty I brought it back and they immediately replaced it!Very worth your business!

Clerk was friendly and relaxed. He honored the sale price I was hoping for and the experience was easy, comfortable, and as quick and efficient as anyone could hope for. I left feeling great about the purchase and will start with Westside for any future needs.

Amazing products and great service . By far my favorite vape shop

Sai is such a great person! I've been a loyal customer of this shop for three years even though I've moved to a different neighborhood. There's just something about this store that makes is the best vape store in town.The workers are super friendly and very helpful and will make sure you are satisfied before walking out the doors.Thank you for always making me feel welcomed!