Plains Towing and Recovery

Alvin was great, he was there within the hour of our call to our insurance company to tow our truck and travel trailer. He arrived and made sure we safe and got our truck and trailer hooked up and heading back into town within 10-15 minutes. We had our two younger children with us and the truck he brought was very clean and accommodated them great! He was very helpful with recommendations on diesel shops in rapid city as we were just passing through at the time. He was also very professional and went out of his way to get us to our rental car pickup location after he dropped our truck and trailer off at a shop in town. Would absolutely recommend anyone needing a tow in this area to use plains towing! 10/10 would use again!

Got ripped off! City of Sturgis made a mistake (squashed my ticket) . Best I can say is it was rally and they were high. Originally charged me $420.00 but with 4 other disgruntled patrons dropped it to $375.00. A normal tow in this area is $125- $175. You figure it out .

Best towing company I’ve ever had!!! My wife and I broke down in downtown Rapid City and I could not have had a better guy come and get us and our car!! He is a veteran and im a disabled veteran and wow this guy took care of us like no other!! Thank you so much for not only the tow and your kindness but simply caring about us! Your friend Cowboy Rodger of Estes park Colorado

Was told tow truck would be right out. Half hr later told it would be another hour. I was only 40 min from town. Called another service.

Very professional, friendly, most helpful. Alvin went above and beyond to make sure we were fully taken care of and even took us to a rental car place. Made the long situation so pleasant. Highly recommend to and one needing a tow or help!!

you have crazy prices, I will remember your company and will never contact you again and tell my colleagues about you. How can you charge $3,344 for a couple of hours of work 30 miles away? this is crazy, especially since you just pulled me from the side of the road, it was not a difficult job. I would rather have spent a week in a hotel with this money and would not deny myself anything and would find a local tractor driver who would pull me out for $ 200-300. you have crazy prices, I will remember your company and will never contact you again and tell my colleagues about you. How can you charge $3,344 for a couple of hours of work 30 miles away? this is crazy, especially since you just pulled me from the side of the road, it was not a difficult job. I'd rather have a week's rest in a hotel with this money and would not deny myself anything and would find a local tractor driver who would pull me out for $ 200-300. if I knew that there would be such a price, I would have given absolutely $1000 to any truck and he would have pulled me out with pleasure. you have no conscience, I hope it will come back to you

SUPER professional and got the job done safely. Towing our motorhome takes special care and since this is our second home" we are super cautious about towing. They showed up ON TIME and got the job done. We would HIGHLY recommend them for any motorhome towing."

Needed help on short notice at about 5pm to get a stuck trailer loose. Dispatch was quick. Wrecker was on site in about a half hour, dealt with the situation efficiently and got us back on the road. Nice to have found this operation to deal with a stressful situation. Happy with the service, thank you!

By pure coincidence, the owner of Plains Towing happened along 5 minutes after my car broke down by the side of the highway. It was late and he was on his way elsewhere but he still went out of his way to tow me 50 miles back to Rapid so I could get going. He was also very resourceful and understanding helping me figure out what to do to resolve the car situation. If I ever need another tow in the Black Hills, I will be calling Plains Towing directly.

During the Sturgis rally we had an unfortunate mechanical breakdown that required a 30+mile tow to Rapid City, Plains towing was super helpful with excellent customer service. Their driver Lamar came right to our campsite and professionally loaded our bike onto a flat deck and allowed us to ride with him to the dealership, along the way he was super cheerful and talkative helping us to relieve some of the stress we were under, thanks Lamar on a job very well done! Don't look anywhere else if you need a tow, Plains Towing is your best choice!