Petco

Violet is such a wonderful groomer and is so kind. I have a very anxious Pomeranian and she does such a wonderful job with him. He looks absolutely amazing every time I pick him up. I’ll never bring him to anyone else!

The Petco associate was wonderful at helping me with flea medication and healthy snacks for my furry friends—she really cared about animals. Great experience there.

From Canada.. almost like a petsmart. Was very clean, and had the two items at a very good price. Even after the dollar exchange. The associates from this location went above what of I'm used to. They knew exactly what I was looking for and very eager to help. Gained a new loyal customer.

Woman with the purple hair is extremely rude. Greeted with a loud WHAT?" when asking for help.Employees also STILL wearing masks in June 2023 making you feel uncomfortable and unwelcome."

The store is small and nice. The staff is super friendly. I ran into get cat treats. They don't have a huge selection but ok. I got what I needed. Will go back.

The groomer Violet is a racist with my Rottweiler and me(latin). She did not want to verify with my vet proof for rabies shot that she did have a vaccine record. I have 2 accounts with my vet, since the other dog passed away. She was racist and they laughed at my last name by misproducing it.

Always find what I'm looking for! Picked up a leash that has two leash connections for two dogs at the same time. Perfect for my two wonderful pups, way easier to control one leash than two. Will visit again for my pets needs.

I went to Petco in the Falls to buy myself a bird. When I arrived I ask 1 female for help they send me to the back. Without asking if I required any assistance. I went to check out the birds and walked up front to ask for assistance and the young girl was like she didn't know what I was talking about and I was speaking well english. So I walked back to the bird's area and was checking on Google for some information about the birds when a worker walked by and I asked her if she could help me. I was very surprised by all the information She provided me. With all the service she Provided. I decided to purchase the bird. At the moment I didn't know she was one of the managers. Until I arrived home and call back to the store to ask a question and was told, Joanna was the manager. I felt amazing that she took her time to help me and also Provide me with all the information about the bird. That's what I call the best customer service I ever received in any store! Plus the male manager took my items to my SUV. Great teamwork. If anyone is Searching for any pets or pet foods.I suggested that everyone visit Petco In The Falls. I gave them a 5 star because of the manager's teamwork, who took their time to Assist me!

Good Staff. Clean Spacious. But Male Wild Sparrow trapped inside. Came in thru Automatic door. Staff thinks its no big deal to leave him in there cuz they r feeding him. Well what about reuniting it w its mate &offspring & Siblings. I tried to catch & release outside w no success.. They should get a net to catch and release it or call SPCA OF NIAGARA OR OF ERIE COUNTY to catch & it and release it !!!

Went to go get feeder fish for my alligator gar. And told the woman I needed 15 of them. Not even looking at the bag until I got home to put the fish in the tank. Two were dead in the bag like dead dead. Have been dead for days. Why was I charged for dead fish because the woman didn't feel like putting her hand back in the tank.