Element5 Spa & Salon Saint John

Went here to get my hair cut and eyebrows done. The eyebrows were amazingly done, the lady was awesome and very patient with me as I have autism and eyebrow waxing can be overstimulating! 10/10 experience for the eyebrows. The haircut was poor. No shade towards my hairstylist; she was very friendly, kind and whatnot however she did not give me anything close to the haircut I asked for. I was going in for a shorter wolf cut, I received a borderline bowl cut that just barely went over my ears; the most upsetting part was that I had offered to keep the image up for reference and I had spoken about how in my culture (indigenous) large sums of hair chopped off was a huge deal. I wanted about 2 inches off but received more than 10 inches removed; to add onto that I had discussed that I was legally blind without my glasses and could not see without them on, and as everyone knows; you remove your glasses when your hair is being cut. Now this isn’t the worse part. Upon calling them back and complaining to see what could be done for me they told me I’d get a call back from the manager; I never received a call back. AVOID THIS PLACE FOR HAIRCUTS!! I had to go ahead and frantically spend 200$ on extensions, and pay another hair dresser to fix my hair and give me the haircut I deserved. I urge you to go elsewhere for hair; please!Ps- I paid 60$ +tax to go home and cry my eyes out over my hair and then over 200$ to get it fixed

Element5 Spa & Salon is a gem hidden in the Saint Marketplace. The facial was amazing with the highest quality products and attention paid to every detail. And for my pedicure, the chair rotated back and I laid back for the whole service. What an amazing experience. This place is my new go-to when I am in New Brunswick.

I am highly impressed and satisfied with the services provided at the Element5 Spa and Salon. Nicole is really good at her work.

surprises around every corner!!!! when you walk through the doors you are hit with the most lovely aroma, then you’re brought into their lounge to wait for the esthetician. The lady that brought me in offered me a glass of lemon water, a cup of tea or asked if I would like a beverage menu. I chose the tea and it was so delicious, I bought the tea bags on my way out. When she brought over my tea she also had a warm cloth, that I used on my cold hands. My pedicure was amazing and I even fell asleep. The esthetician was friendly and at the end she described to me what I can do at home to keep my feet in good condition. She recommended a foot relief and a file. After checking out the lady working the desk handed me a piece of chocolate and thanked me for coming in!!! Absolute best experience!! Thank you, Element Five!

What a great place. When you go in the staff is friendly, they offer to hang your things up. I’ve been going to many salons over the years and this place was just beautiful, clean, relaxing. The staff go above and beyond for there customers!Many amazing workers.Craig is the one who styled and coloured my hair he was able to get pink/orange out of my hair and into a beautiful balayage. He was amazing right from the start, smile on his face very enthusiastic, kind personality. I was in for about 5 hours and I was even offered a cup of tea. I will be back thank you so much!! 10/10

Needed a last minute appointment and was blessed to be looked after by Andrea White!! She was so quick and professional. I highly recommend Andrea White for all your waxing needs!

I'm doing waxing for years, and I tried different service providers in Saint John. And today Amanda completed exceeded my expectations, she is the best! Absolutely wonderful service, great atmosphere, very nice people. Highly recommended. I can not think now of going anywhere else for this type of service.

Absolutly exceptional! Craig did my hair cut & colour and the result was phenomenal .He was super fast and was very thorough. The crew is friendly and the place very well organised and tidy.

Julia did my manicure and she was wonderful. She did a fabulous job on my nails. The staff took a large party of us for my sister's wedding and we all had a great experience. Would recommend !