Courtyard by Marriott Toronto Vaughan

The elevator is still undergoing maintenance and repair work, which leads to very long elevator waits for the only one in service.Location is ok for those doing business in Vaughan, otherwise it is a long drive to the city.Rooms are neat and clean, and the cleaning staff are friendly and professional.

The treatment at this hotel is always the best. The staff go beyond measures to ensure everything is okay during your stay. A special shout-out to Allan for making my birthday weekend stay extra special! Truly an amazing group of people. Loved the hotel.

We were very happy with the quality of the hotel and room. It was recently renovated and it was clean and the bed was comfortable. We did not get to use any facilities or eat at the hotel to comment.Would not hesitate to stay again and recommend this hotel as clean and comfortable.Check in was a little slow and staff polite but could have been a little friendlier, a minor complaint though.

Hotel was nice, but lacking for the price.The rooms are nicely decorated, but noticed a couple questionable things in terms of cleanliness; the bathroom looked like it had dirty footprints all over the walls, and one of our beds looked like something was spilled over the side.The pool area was maybe the biggest disappointment; in the pictures from the website, it shows a waterfall flowing into the pool from the spa. In reality, the waterfall is broken and looks like it has been plastered over (ie. no intent on fixing it). And they have also permanently removed the functionality of being able to turn on jets in the spa, so it is basically just a hot pool of water.The last thing I'll say is that most hotels nowadays offer coffee in the lobby, but at this hotel you need to pay over $6 from their starbucks".Other than that

Beautiful, recently renovated hotel in a great location. Check in was great - Jay let us know everything we needed to know and he acknowledged my gold elite status which I know management looks out for. I was impressed that he kindly placed his phone call on hold to check us in, took the time he needed, then resumed helping the guest on the phone since their conversation was not urgent in nature.Weird to say but best smelling hotel I've ever been in. Likely the cleanest too.A little disappointed with the following service from front desk and prices in the market (come on, $7 for a tiny stick of deodorant that should be provided for free??) Otherwise this would be a 5 star review.Keep up the good work - great staff and beautiful location!

We planned a ladies weekend and we had a great time here. They let us have drinks after hours in the lobby, which we appreciated since we had a late check in. Highly recommend and I'll be back here if I come back here.

I stayed at this hotel many times until now i booked it on their website for $295.99. Then they charge me $206. For tax recovery and fees. For a total of $501 for 1 night.With absolutely no breakdown at all of what the tax and fees were so I canceled and will never go back to A Marriott hotel. again.

Had great customer service experience from Jay at reception. We needed a place to stay earlier than check out due to weather condition and me being pregnant, he went above and beyond and got us a room to stay. I honestly get disappointed when some customer service employees doesn’t bother to listen to customers, they immediately say NO rather than finding a solution, well Jay listened and cared, and helped us with the best he could. We greatly appreciate that!the price is fair, a bit higher but the place is very nice and very clean, I just hope it came with breakfast but a great experience over all, will definitely recommend and come back!

I was in town for a conference and had an absolutely horrendous stay. The hotel room was filthy with stains on the pillows, marks along the walls, hair in the shower and on the replacement pillows provided by housekeeping. The curtains were broken and wouldn't close properly. I informed the front desk but nothing was done to rectify the issue.The hotel is undergoing renovation with one of the elevators being out of service. As a result, it can take an exceptionally long time to get down to the main lobby if you have accessibility issues. The hotel lobby is deceptively pleasant. I would avoid this hotel where possible.