DHL Express Authorized Retailer

I didn't use DHL service till now but i need to make some inquiry regarding some medicine shipment. I contacted them and their response was outstanding same as they provided me full information regarding medicine shipment.

I was there couple of days ago, I have to say I am impressed by the attitude of their staff. I lost my wallet there coz I have a big package need to mail, just right before I jump into my car, their staff run out of the store and give it to me, thx a lot guys. Great service, will use their service again.

Fast and Efficient great staff.

Super nice staff services and fast..

Great service !!

The franchise owner is slow, disorganized and rude. The last time I went in (and it will be my last!), with a packed DHL shipment, I waited in line over 10 minutes and was told I needed one more copy of one sheet from my waybill. I asked if he could make the copy, which he did -- and charged me over $2 for one single page b/w photocopy, which is outrageous. He was rude when I asked for a receipt for that charge. He ranted at me when I asked him to scan it before I leave (because this outlet doesn't have that capability), and hurled -- literally threw with force! -- my package onto an unmarked floor-level shelf. Yelling tat e that I was upsetting his other customers (?). At which point I asked that he return the package, as I had little confidence that it would get shipped safely. On previous occasions I've had delays of up to two days between dropping off a DHL shipment and seeing that it has been scanned into the DHL system. Do *not* use this location!

Absolutely the worst customer experience ever. I called customer service and asked to let the driver know that my buzzer doesn’t work and requested to give me a call. However, still got the message “We attempted to deliver”.