Kal Tire

Honestly used to love this place for all my tire needs. However in the last 6-8 months I've noticed that the service has seriously gone down hill. When I got my winter tires put on in Nov 2022 not all the lug nuts were put on my car, with no explanation given at the time. All they needed was to put some WD40 on them but apparently the techs didn't want to do that for 5 extra minutes of work to get the lugs on. Getting my summer tires on in Apr 2023 and I was told you would only be charged for an alignment if the vehicle was IN NEED of it. I seriously doubt being out by literally less than 0.5 of a degree on one tire justifies NEEDING a $155 alignment. And they did this on both my vehicles! Cost me an extra $300+ for something I seriously did not need. Not impressed lately, at all.

Huge rave to Annamarie at Kal Tire for keeping us informed about our vehicle that was towed there for a repair. They were able to get our tire fixed earlier than expected and we really appreciate them for going the extra mile. We’ll be back for our next set of tires! Thanks for everything and Merry Christmas.

My work van blew a tire on the highway, and they were able to help me and get me back on the road in no time. Everyone was so kind and friendly, especially Annemarie. I highly recommend them !!!

Although I'm sure they do great work. The choice in rim style and pricing was really high. I was thoroughly surprised at the lack of wheel options this company can obtain. Makes it hard to want to spend money with them when you have such limited choice.

We had our summer tires put back on the rims and then on the car. We had to make an appointment for that. All good since I prefer appointments. After the job was completed we noticed the sensor on one wheel was not working. We took the car back so the could fix the problem. They told us we had to make another appointment. This show me they do not care about their customers. It also shows they do not guarantee theii work. They knew we were 45 minutes out of town and when we told them they suggested leaving it today. Silly suggestion. How were we to get around without our car?

Wonderful service, happy faces, helpful and welcoming. Okay this place just keeps getting better and better. I needed new tires they got me the best price then i got a screw in the tire and guess what they patched the tire for FREE and gave me coffee which i really really needed afyer the crazy day i had. Thanks Kal Tire I am your customer forever!

Great services! Heather was super friendly. She found me a good deal and got my car in quickly. Iv'e been going to Kal Tire for years at multiple locations and always have a good experience with them. This is a great shop.

I am thoroughly disappointed in the downfall of service I received in this past month.I booked a simple, regular seasonal tire change over before a trip I was taking out of town.Before the appointment (in the Leduc location) my sensors were absolutely fine and my vehicle was operating perfectly well.It’s a 2020, I drive A LOT for work and I hold a high standard for a reliable, working vehicle.After my appointment, the check engine light was on, prompted by the TPS sensor.I was advised to drive around for 20 minutes so that the reader could pick up the tire pressure. At no time was I advised of the “dead battery in the sensor”.I drove around and revisited the store, advising once again that the check engine light was still on. They “re-set the reader” and sent me on my way stating that it should pick up the tire if I drove for another 20 minutes.I don’t have all day to drive around or the money at my disposal to drive simply for leisure.The next day, to no avail, the check engine light was still on. I had to leave for my trip and drove several hundred kilometres, anxiously with the check engine light still on.This is unacceptable.I booked a different appointment at the northside, Albany location to get this sorted out.I explained the situation and notified them that I felt it was odd that my vehicle was perfectly fine before I took my vehicle to Leduc.I was advised that there is no way that the techs could have broken my sensor while doing the tire rotation but that they would look into it. Ok, no problem. THREE hours later (I waited in the lobby), I was advised that I had a slow leak in a separate tire and that the original sensor that was broken had a dead battery… those batteries should last up to 10 years so this baffled me that it happened to die the very same day and hour my car was being worked on… not suspicious at all…I asked that the tire be repaired and was advised to get the sensor battery replaced at my dealership. Great, booked an appointment for that.During the tire repair, the North Side location BROKE a TPS sensor on another tire. Perfect. Now I’m REALLY stressing, driving around with not only ONE sensor down, but TWO until my scheduled appointment at my dealership. Even though I was advised that there is no way that the original tech could have broken the ORIGINAL broken sensor.This is highly unacceptable.I will be taking my business elsewhere going forward and I do NOT recommend Kal Tire, at any location.

Very honest, efficient, and courteous. My favourite place to bring my vehicle. They also tell you how much it will cost you on the phone before you bring your vehicle in, and that’s exactly what you pay. Thank you Kal Tire for the wonderful service.

First experience was good. Second time here the staff putt staggered fit tires on wrong. 275 on the driver's side and 245 on the passenger side. Hard to trust them again if the staff can't pass tires 101.