Paul & Mallory's NOFRILLS Kitchener

The prices and food quality are good. Customer service and staffing issues are the problem here. The store is extremely busy in the evenings and there is no room in the aisles without running into other customers or staff stocking shelves. They only have 2 registers open, and have to call for support to over ride which causes more back log. You can’t use self serve lines if you have a cart, so you’re stuck in a line for a backed up cashier that blocks aisles. Packing up groceries is a nightmare. You have no room to park your cart without people being blocked in somehow and are rushed to pack. The male staff who stock shelves are extremely rude and don’t know where items are. One male in particular was making comments about customers as they walked past. The prices are great, but honestly they need more staff to Help at cash and remind other employees to stop being creepy.

Timings are good, employees don't know where things are - unhelpful!The help also seemed rude, customer service deserves -2.. Compared to Dominic's No frills (Guelph), there are less deals. Less variety!Was looking for a specific product, and able to locate the packaging when I was informed that there's nothing else in the aisle, and when asked multiple times I was simply informed that product is not available. The prices are high (higher than Walmart Supercenter with more convenient offers and NoFrills, Guelph). And there is even less variety in dairy and frozen food.I like NoFrills a lot, but I felt like my time and money was somewhat wasted in this visit.Disappointed ☹️

Lots of great deals on meat, canned, and frozen items. I shop here to get snacks and take advantage of the flyer items. With the smaller size of the location I do find a selection to be poor with a variety of items.

Small grocery store, not too busy, not much choices for the produce product but I got mostly of the stuff on my list which I think is good. The cashier was nice and approachable when I went.

Paul is an Excellent Manager! You can tell the employees appreciate Paul with a relaxed atmosphere and yet - get the job done. He relates extremely well to the employees and respected. Very professional and friendly with the customers! We appreciate you managing our No Frills and welcome you to our plaza, neighborhood!

Feels a little sketchy sometimes. Some good prices. Very yellow inside haha. Always busy when I’ve been here. Lines are usually long. Decent prices. Has added more vegan items over the years which is nice. Lots of parking. You need coins for using the carts.

Produce is well stocked and fresh. Specials are everywhere, and you earn points if you are a PC Optimum account holder. With the rising cost of everything, the points come in very handy. The prices in this store are exceptional as compared to other local stores. You can choose to scan your own groceries or have done for you. The store is always well stocked and cleanliness is top notch.I will drive past other stores to get to NOFRILLS at 700 Strasburg Rd. Kitchener

Always fresh produce and plenty of it. Easy to find helpful knowledgeable staff who know their stuff. Weekly specials are everywhere and highly visible. I have compared prices with another local market and can honestly state that I saved 32% by shopping at NOFRILLS.

I was super annoyed that I could not take my cart through the self checkout. All checkouts were available and all the cashiers, two, were lined up.Basically I was being told that I would shoplift if I brought my cart through.If you are not going to let customers with carts go through the self checkout, may I suggest that you have more registers open or train your self checkout staff better to observe customers.

Not a great store... Never a lot of stock and not very friendly.. Quality of food is also pretty low for the price.