Four Elms Retirement Residence

Four Elms Retirement Residence offers quality service for your parents, or loved ones, with a family atmosphere. Their staff is friendly, compassionate and very knowledgeable in ensuring that your loved ones quality of life is comfortable, active, secure and safe. Their residents are their family members too! And they are treated as such. Giving you peace of mind. All their needs will be met and Four Elms Retirement Residence will always goes above and beyond.

Five years ago, my husband and I started searching for a Retirement Residence with a community" feel. A discouraging year later

Working at Four Elms and the vibrant team is great! Great team and management. Front Line staff are all welcoming and residents are very compassionate

Four Elms is one of the best, fantastic homes in Thornhill, ON. I’ve been working in this homes for almost 9 years. This place was more of a homier atmosphere and feeling. What we particularly have is the fact that the rooms are large and very quiet, clean facility in a nice location and most of all is leaning toward this facility has the skilled assisted living associated with it, and I think it’s imperative and important to have easy access to both. The Management was very informative and nice to deal with. Staff members are very pleasant, helpful and friendly. Our Dining room is very adequate, food was very good too and we offer 24-hour snacks bar at Legend Cafe for the residence. What I like most here is they have a nice lay out in Communal Sitting areas and Dining room. I would indeed recommend this place if they can get their loved ones in here.

I Joined the Four Elms team a month ago and I cannot express enough how welcoming the Community has been, with a Team that goes above and Beyond for its residents!!! I would highly recommend Four Elms to anyone looking for an exceptional senior living experience.

Elder Care Transitions completed another seamless move for our clients at Four Elms Retirement Residence. Four Elms is a beautiful home with a wonderful staff and great amenities. It is always a pleasure to work with Sarah V. who is always on top of things with a warm and professional quality.

I’d like to take this opportunity to provide my thoughts and opinions on Verve’s Four Elms Retirement residence.My name is Jason and I’m currently the Dining Service Manager at this beautiful home.I have over 25 years in the hospitality industry. I have experience with cooking & management in fine dining to grills, hospital & senior homes. To sum it up, I’ve done it all !I’ve had the fortunate pleasure to be working at Four Elms now for two fantastic years.In this time my department has been striving to provide the residents and their guests with exceptional healthy food choices & professional dining service. We listen to our community needs & suggestions, implementing changes to improve daily meals and dietary choices. I’d like to believe we have built a tremendous foundation of trust and honesty between ourselves and the community of wonderful people who reside at Four Elms.To continue to keep such a trusting relationship with the community it demands a bunch of caring and passionate people that all are working towards the same goal and that is to provide the best quality of life to people who deserve it.It takes a large group of caring individuals behind the scenes & on the front lines to accomplish these daily goals to provide exemplary service and support to the community within the walls of Four Elms. From our Health & Wellness department with their highly educated nursing staff providing 24hr support, to the engaging Life Enrichment team that is providinggames,activities & social interactions. Our Maintenance team works tediously to keep the building functional, beautiful & inviting.Our Marketing team, builds new relationships with future friends to grow within the community.The Concierge team who offer friendly and knowledgeable information to all.Finally, the General Manager provides support, leadership, guidance & strategies to ensure no stone is overlooked.Verve Four Elms is a community full of love and respect for both its staff and especially the community of residents who depend and deserve only the best. I’m truly delighted to be invited back every day to this community. It gives me great pride in knowing that we’ve helped to make the difference in our residents life’s each day.Chef Jason Bell

Firstly most of the reviews you read here are from the staff. Many are with 5 stars but no comments. It feels to me as though the management has asked staff to write a review so they simply click on the 5 stars but do not comment.But ask the residents how they feel and you'll get a very different idea! Residents happiness should be first and foremost.The meals served here are below the standard that I would expect from a facility that is meant to provide quality care to its residents. The quality of the food itself is subpar. Many of the dishes are overcooked, dry, and lacking in flavour, and the presentation leaves much to be desired.It's clear that the kitchen staff is working within a strict budget, but this shouldn't come at the expense of the residents' enjoyment of their meals. They have had hundreds of complaints about the food and yet nothing changes. The menus sound nice when you read them but so many times it is inedible!They have recently removed all snacks from their coffee area. It's deeply disappointing to learn that a seniors retirement home has decided to remove the snacks from the coffee shop due to non-residents taking advantage of them. While I understand the management's desire to prevent misuse, it's incredibly cheap to punish the residents for the actions of outsiders.Snacks are an important part of the social fabric of a retirement community, providing a place for seniors to gather, relax, and share stories over a cup of coffee and a pastry. Removing them not only diminishes the quality of life for the residents but also damages the sense of community that the coffee shop has helped to foster.There have been many resident meetings where people complain about various things with which they are dissatisfied, and yet nothing changes! It's at the stage that the residents complain amongst themselves but when we ask them to go to the manager they say it is a waste of time because nobody really cares.Think twice before you decide to stay there!

Four Elms is a well kept and managed retirement home.Unfortunately, my mother (due to her medical situation), could not enjoy the various activities available.The staff was attentive and minor, typical problems were dealt with promptly and professionally by the general Manager Luis Oliveira.It is a place I would warmly recommend to my friends.I wish all the best to the residents and the staff.

Such a lovely residence. Staff is kind, residents are sweet, and the lengths they go for their events is pretty awesome. We just visited the Cruise week open house, and all the ports were so creative. Great job! :-) thoroughly impressed