OKANAGAN RESTORATION SERVICES LTD.

Request a schedule outlining scope of work with anticipated date of completion.Our experience with OK was strong start acting fast…then crickets. Repair phase following drying phase never happened.Six weeks passed with no representative on site furthering progress nor company representative reaching out to update next steps. Site left in total disarray and my patience and trust in company ran out!We fired OK Restoration and began looking for new company to takeover our project to completion.Great employees managed poorly over multiple projects!

I am currently using Okanagn Restoration to deal with my water damage caused by my dishwasher. All the employees who I have dealt with are extremely professional and accomindating to the issues at hand. I would highly recomend this company for all your restoration needs.

Loretta & her team are so knowledgeable & professional. I would highly recommend for any restoration needs.

I recently required a speedy inspection and a report for the sale of my home. In the midst of a busy time of claims from the fires Shane had someone out and the report done in time to meet my closing date.I appreciate the speed in which my request was handled when it was not a big claim.

My mothers condo was contaminated by fumes from a staining process above her unit. Clark and his crew met with the insurance adjuster and took their time to explain to my 82 year old mother what was going to happen. Clark went out of his way and drove my mother to a hotel where she had to stay for 4 days while they took care of the remediation. When my mother returned home and met with Clark she told me later she'd never had her place so clean smelling before. Absolutely everything was perfect and that says something considering my mother is a perfectionist when it comes to cleaning. So kudos to Clark and his girl crew for a job well done. Highly recommend them.

Loretta's knowledge when it comes to restoration work is prolific.From my experience the customer was extremely happy with the execution of the work involved. Great job!

I had a flood in my basement on March 1, 2018. My insurance company recommended I use Okanganan restoration (though, I don't think they will be recommending them now). My experience in short" is as follows:1. Miscommunication is their specialty. They continuously get things incorrect because of it. I won't go too far into detail here.2. Work is NOT done in a timely manner. What should have taken one month

Our experience with Okanagan Restoration has been excellent. Our water leak in our home happened on a long weekend. A manager was activated and on-site with a full crew and flood equipment within 1 hour of contact. We were provided two project managers, Clarke and Nadia, to coordinate and oversee the best trades in the area. The completion of our home restoration was completed in a very timely period. There communication of each step was discussed thoroughly, as this is our second home, and not able to be at the property all the time. We have complete trust in them and were very pleased with the high level of repairs of the skilled trades they chose. Clarke and Nadia are extremely professional and we highly recommend them and the company.

I can't praise Okanagan Restoration enough, they were professional, timely, thorough and clean. They provided a completely refreshing experience compared to other companies we dealt with.They were also quick to address any concerns, something which is an absolute must during a renovation. Thanks to them we were able to proceed with our plans without any delay. Thank you OK Restoration,we can't recommend you enough.

Really happy that we called Okanagan when we had our flood. Trevor and his team are amazing, and they paid great attention to us every step of the way. Our insurance adjuster also recommended them!