1ComputerServices Inc. (1CS)

We have been utilizing 1CS since 2018. They provide us with a responsive IT help desk and other things like VoIP phone service, anti-virus, Microsoft 365 licencing and backups. When we moved offices, 1CS was there to setup computers and troubleshoot issues. I find 1CS’s outsource model is a better option than hiring IT staff or getting non-expert employees to struggle through consistent or complex IT matters. I consider 1CS to be my IT Partner and gladly put all matters relating to information technology through them.

I work at a film and television production company that has substantial IT needs. We have used 1CS to meet those needs for a few years now, and they have provided us with excellent service and solutions.Nicholas FedererVP, Business Affairs, Henry Less Productions Inc.

Disappointing. Called to get a quote to install software and training for my company. Was promised a call from a technician or Blake, nothing after week. Called again and was told I was now given a scheduled time, again, never got the call; wasted my whole day. Followed up a third time, and was told they will be in touch. Nothing. Not reliable and cannot be depended upon. They may be competent but I will never know since they don't give me the courtesy or time.

my relationship with 1CS– computer repair started when I was looking for assistance for someone to assist me with my computer repairs. When I first called them they were very friendly and accessible. They answered all my questions and were patient with my level of knowledge.They sent out a technician quickly and Goku came to my home. Goku called me to let me know when he was 10 minutes from my home. He was very friendly and was able to repair my computer and Google Next issues.I hope I don't have very many technical issues in the future but I'm glad I know I have someone to contact if problems arise.Thanks for all your help

Our company recently worked with 1CS, specifically Blake Fick, on a significant email migration project for all of our users. From our first conversation, Blake showed incredible patience and generosity of knowledge in assessing our needs and planning the migration project. He was always eager and willing to answer all of our questions and he ultimately oversaw the migration of all of our users to M365. Every set-up was unique and required manual, customized attention. I was beyond impressed with Blake’s expertise in the face of many challenges. He was always willing to slow down to explain what he was doing and is excellent at communicating complex IT processes in an accessible way. I would highly recommend 1CS and look forward to continued work with them in the future!

We are so happy we contacted 1CS. We were having trouble with our IT equipment and it was affecting our staff and clients. Blake came in and resolved everything! His attention to detail and problem solving skills were a great asset to us. I cannot say enough about Blake's outstanding customer service skills. I would also like to mention how efficient their ticket process/service desk is. I would highly recommend 1CS for all IT needs!

Our company is in the business of supplying construction related materials such as interior doors, trim and hardware. We have been using 1CS’s IT services going back to 2017 and its fair to say that we rely on them for a number of IT related functions such as addressing network issues, supporting applications, supplying and managing subscriptions, backing up our Microsoft 365 accounts, procuring hardware and doing whatever we throw in front of them. Over the years they installed our server, our network and provided advice when needed. We are happy with their services and believe they would be an asset to your organization.Rachel PottierGeneral Manager, Don Lea Lumber Ltd.

We are a GTA home builder who has been aligned with 1CS since 2020. 1CS supplies us with a range of SaaS applications to run and protect our business including Microsoft 365, anti-virus, spam-filter, backups, VoIP phone service, security tools and they support our staff’s usage of these apps through their IT support desk. Their team also supports our infrastructure including helping to install and manage our network and when we open new job site, we count on 1CS to set us up and assist us along the way. If you are looking for a Managed IT Service Provider, strongly consider 1CS.

Seasons Centre for Grieving Children has worked with ICS for a number of years, and we are totally impressed with their responsiveness, expertise and innovative nature. Not only are your problems of the day taken care of in a very timely manner they are always looking for opportunities to improve their services and add additional value to our IT and security needs.Don't know how we survived without them!

The company always been really dedicated and the IT support team are friendly and nice. They do take their time to resolve your IT issues. Even as a small company , 1CS makes sure that we matter.