Van Isle Rubber Surfacing(show room)

We are into the third season with Van Isle Rubber Surfacing. Year one was excellent; year two stains were appearing, and year three; there are more stains and discolorations from unknown causes. I have reported these issues to the company (Mike Kelly and the product supplier , Dinoflex in Salmon Arm) with nothing to show for it. After each report I did receive a brief response indicating that there would be follow-up. Still no action. I think the warranty may be the classic DDD ( Delay, Defer, Deny). Although I am still wanting to have the issues resolved, I am no longer hopeful. Think twice before using this unproven product.

Poor communication. Couldn’t do project - waiting for materials shipment. The extraordinary delay was beyond their control but having to chase them for months to get a refund was unacceptable. I had Flexstones rubber surfacing product shipped from Vanc. Did it myself for half price. Very happy with results.

Love the product! They give great attention to detail. Highly recommend!