Custom Comfort ClimateCare - Heating & Air Conditioning

The Custom Comfort Climate Care team, Rob and Terry, did an excellent job repairing my AC unit. They were punctual, overall extremely professional and respectful of me and my home. They communicated with me throughout each step of the process so I was aware of what was going on and were able to repair the AC unit within one afternoon with minimal distribution to my day. I would highly recommend Rob and Terry for anyone requiring their services.

This business provides old fashioned quality service and performance to its customers. We were surprised and delighted that within 5 days of calling the company we had a new air conditioner installed during a heat wave! Salesman Rod was professional and knew exactly what we needed. The two installers, Terry and Rob, were polite, efficient and I got the impression that they really had quite a few years of experience in their trade.This was an entirely exceptional experience for us. Many thanks for a job well done!

I recently had a boiler system replaced by Custom Comfort. The response from this company during our no heat situation was promt and professional. Terry and Matt were wonderful people to deal with and completed the installation as promised and ahead of schedule. Thank you!

The Custom Comfort team was friendly and very professional I have been dealing with Custom Comfort for 6yrs now and glad I made that initial call. It is great to have peace of mind knowing that the workmanship and quality of products are top notch. Special shout out to Rod, Adam, Rob, Terry and Tarisha! Truly a wonderful experience. Highly recommended!

Craig has just finished doing the annual maintenance on our heating and air-conjoining system. We bought this property in 2004 and inherited Custom Comfort from the previous owner. The original system was installed by Custom Comfort in 1993, and we had them install a new furnace and air-conditioning system in 2011. From 2004 until 2012 we always had Tim doing our annual maintenance. When Tim left Custom Comfort, Craig took over our annual maintenance and has been doing it ever since. Craig is an extremely personable and knowledgeable young man. He comes in and immediately goes about his work in a most efficient manner. When it is time for our annual checkup I always ask for Craig. I have no problem in recommending both Custom Comfort and their Technician Craig for general system information and completion of service in a timely manner.

Solid 5 stars, no question. We installed a new furnace, an on-demand water heater and a gas fireplace all in one shot. Our technicians, Matt C. and Terry A. Were amazing. Polite, extremely knowledgeable, friendly and professional. They truly went above and beyond getting everything up and running in a challenging space, and their work is top notch. Beautiful copper piping (not ugly pex!) new gas lines, organized, clean and absolutely built to last. From our first meeting with Rod M. right to when they left our home vaccumed and clean, they did everything right. Thank you so much, and bravo!

Terry and Rob were very friendly, hard working and informative. So far I love my super efficient heat pump hot water heater.

Very pleased with our maintenance visit today. Craig Peckford was our service rep and he was terrific. Very personable, extremely knowledgeable and very detail oriented. Would recommend Craig to anyone. Very glad we went on the maintenance contract with Custom Comfort.

My AC failed yesterday! (Tues) but only realized it around noon. Contacted Custom Comfort and so fortunate they were able to fit me in their busy schedule by late afternoon). Craig did the diagnosis and determined it was the blower. He advised the office and had the new part ordered. Bob had the new part installed by early afternoon today!! (Wed) not even 24hrs!! I am without a doubt very glad to get my AC running again, especially in this heat, but the speed and efficiency can only happen with experience and team work. Totally impressed! You have a great team Rod. Thank you Craig and Bob for your professionalism. Both were very polite, courteous, efficient and knowledgeable. Kudos to Custom Comfort ClimateCare

We have had a few issues with our ac unit and had to call 3 times from friday to sunday . Custom comfort sent out their service men right away. Twice we had Craig Peckford out. We found him very knowledgeable and so polite. I give this service call a 5 star rating and would recommend this company to all my friends and family. The Liggett family thanks you.