Lincoln of Windsor

Where do I begin. We bought a 2022 Lincoln Aviator (roughly $90,000). It has been now 2 weeks in their shop, recieved a call this morning not from Lincoln service department, nope..... they would rather leave your calls in voicemail. It was the Ford department and it was one of their worker bees who gave us the call. It is unacceptable service, we were given information that with our purchase Lincoln has perks... such as customer service... there has been none. Our car went in on February 9th, we were told yesterday February 21st it would be ready today, only to get a call saying they once again ordered the wrong part. It has sat around their property and not moved.. we have the Lincoln app on our phones which alerts you about your vehicle... this company and its owners here in Windsor are a sad let down. This will be our last purchase from them ever. They have offered us no compensation what so ever.

Salesman was very friendly and knowledgeable

Called about a used car and was able to find exactly what i was looking for. Moe Mourad the sales rep that assisted this find/purchase, was great and personable each step of the way. Definitely will reach out and be in touch with him again.

Service was very good. It was my first time experiencing the new Lincoln service. Katlyn was very quick in dealing with the questions and concerns I had. Thanks again!

Worst dealership out there. Walked in, no one was welcoming and no one offered any help. I felt more of an inconvenience than a valued customer

Second Lincoln I have purchased there traveled from Toronto I was rather sloppaly dressed Wally the sales rep treated me very well and worked hard to get a deal made to my satisfaction the second one he worked with me to get the deal I wanted Thanks Wally

I would highly recommend buying a used vehicle here!