Newmarket Airport Taxi & Limo

Before our recent vacation, we booked this service for our trip to the airport. The car was clean and comfortable and arrived on time. The driver (Maj) was very courteous and helpful. On the way, we enjoyed a pleasant and inspiring conversation, which helped put us in the mood to enjoy our vacation to the fullest.Our return trip was booked from Iceland, using the convenient online booking service. We provided our names and flight number and received a confirmation e-mail right away.Upon arrival at Pearson, there were significant delays in the disembarkation process and in collecting our luggage. We would not have been surprised to find that the driver had given up waiting for us.When we finally emerged, there was a text message assuring us that our limo would be there. We were delighted to find the same driver (Maj), patiently waiting for us. He was eager to hear all about our trip and we enjoyed an engaging conversation all the way back.We will definitely book with Newmarket Limo again.What a great way to begin and end a fabulous vacation!

I recently used Newmarket taxi and Limo to get to and from Pearson Airport. I was thrilled with the great customer service. The price was exactly as quoted on the website (is the best deal I could find) and the drivers were delightful and friendly. They texted to confirm the pick ups and throughout airport delays were patient and kind. They were right on time and checked flight times and status. Couldn’t be happier and will definitely use them again.

I would give 0 stars if possible. Absolutely appalled at the service that we received from this company, many reasons listed below.Driver was annoyed that we had a car seat to install and said he didn't know we were travelling with baby. Company called me the day before to advise we would have to bring our own rear facing car seat so they obviously knew but failed to tell the driver.Driver lectured us about the amount of things we were travelling with and told us he wasn't a moving company.Driver threatened to kick us out of his car in the middle of the road, while raining, with our baby because I questioned him about the rate as he told me $90 when online quote was $85.Driver had the audacity to expect a tip after this service and told us to never call him again after we paid him exactly $90. How he was expecting a tip after this, I have absolutely no idea.Will NEVER use this company again and will make sure I warn everyone I know about them

This time was a bad one as the taxi never showed up for my preplanned ride to the airport. Was left stranded and the company was not picking up the phone. Don’t know what happened. Uber to the rescue and it was $25 cheaper.

I booked online while I was in vacation in Miami, which was pretty convenient. The driver met me at the designated post mentioned in the confirmation email. Smooth ride, they accepted my american express card with no extra fees or anything (some drivers charge more if you use your card). All in all, great service

Called to ask if they specifically had child seats they could provide. They asked if wanted a booster and I said no I needed a child seat. On pick up there was no child seat, I mentioned to the driver I asked for a child seat he apologized and said he would make sure there was one for return taxi. On our return there was a booster not a child seat. Drivers were very friendly however company did not provide the service they said they could.

I have used this company four times in the last 6 weeks, including picking me up at home at 4:30 am and picking me back at the airport. Very reliable, friendly service!!

I booked on-line for 6.00 AM pick up in Richmond Hill to Terminal 3 at Pearson. And received both an automated confirmation, as well as an email the following day including a reservation number. By 6.10 , on the morning of our trip,I called the company, and was told no worries

Don't deserve 1 star worst service ever didn't even return my call after not showing up for airport pick up will never use again and I will be sure to tell everyone I know

I booked a limo, over the web, for a 60th birthday party. When I did not hear back (should have been a warning), I phoned to confirm the booking. I was told that everything was in the system. I ask for an email confirmation, and received one. Imagine my surprise, when on the night of the party, and I'm supposed to be taking the birthday girl to her surprise party, NO CAR SHOWS UP! Not only that, when I called to ask where my car was, I was told by a very rude woman on the phone that they don't come to my area! I told her I had a confirmation number and she said too bad". Textbook example of crappy customer service. She didn't even try to get a car to me