Audi Richmond

Very good listener and executor well trained staff. I wanted the job done right! Recommended, work is well explained, trust you'll do a good job. Because Audi Richmond are completely reliable and the technician listened me very well for my job and also educate me about my car. I have always had excellent service & explanations from Audi Richmond.

Audi Richmond always perform service carefully and go out of thier way to make clients feel happy and taken care off. Great hospitality as well. Had my audi vacuumed and cleaned as well, highly appreciated. Would recommend Audi Richmond to everyone. Thank you Eric Wang, you are awesome

I’ve received such great service from Audi. From the the moment I purchased my Audi Q5, until now with the care of my vehicle, Cam the manager of the service department makes sure everything is done. He is definitely such an asset to the Audi team. He always looks after my vehicle and makes sure that I have everything I need as well. I foresee a very long relationship with the Audi Richmond Auto mall. Thanks for making everything goes so smoothly all the time! You’re in good hands.

I recently purchased an Audi Q5 from Audi Richmond and had the pleasure of working with Michael Chung as my salesman. I have to say, Michael's expertise and customer service made the entire process seamless and enjoyable. From the moment we met, Michael was friendly, professional, and knowledgeable about the Audi brand and the Q5 model in particular.Michael took the time to understand my needs and preferences, and helped guide me to the perfect Q5 that met all of my requirements. He was always patient and never pushy, which made me feel comfortable throughout the entire buying process. Michael made sure that I understood every step of the process, from the test drive to the final paperwork, and was always available to answer any questions I had.In the end, I am thrilled with my Audi Q5 and grateful to Michael for his outstanding service. He went above and beyond to ensure that I was completely satisfied with my purchase and I would highly recommend him to anyone in the market for an Audi. Thank you, Michael, for making my car-buying experience so positive!

I recently had the pleasure of purchasing Audi Q5 from Michael at Audi Richmond auto mall , and I can confidently say that he made the entire experience truly enjoyable.From the moment we walked into the showroom, we were greeted warmly by Michael, he is professional, friendly, and knowledgeable.Michael took the time to understand our needs and preferences, asking questions about what I was looking for in a vehicle, and what my budget was. He then helping us to select the perfect car for our needs.Throughout the entire process, Michael was patient and understanding, and he never once made us feel pressured or rushed. He answered all of my questions thoroughly and honestly, and he went above and beyond to ensure that I was completely satisfied with my purchase.When it came time to negotiate the price, Michael was fair and transparent, and he worked with us to find a deal that fit within our budget. He even went the extra mile to help us secure financing, making the process smooth and stress-free.Overall, I would highly recommend Michael at the Audi Richmond auto mall dealership to anyone in the market for a new car. He is a true professional who goes above and beyond for his clients, and he is an asset to the Audi team. If you're looking for a great car-buying experience, be sure to ask for Michael!

Yesterday I had my Q7 back to Audi Richmond for a recall service. The whole experience was excellent. From the front-desk reception to tech people, everyone was so friendly and professional. They had the job done exactly in the time frame as promised. They even cleaned my Q7 inside out. Oh, I have to mention this. They already had a courtesy car ready for me when I got there. Thank you Audi Richmond! You are the BEST!

I cannot speak highly enough of David Yang’s exceptional service and expertise. From the moment I stepped into the showroom, David's friendly and professional demeanor made me feel at ease.David's knowledge about the Audi Q4 was truly impressive. He patiently walked me through every detail of the car, making sure I understood all its functions and features before I drove off the lot. His attention to detail and thoroughness were unparalleled.What impressed me the most about David was his genuine dedication to ensuring my complete satisfaction. He listened attentively to my needs and preferences, guiding me towards the perfect choice. His honest advice and transparent communication throughout the process were refreshing.The entire purchase experience was made effortless and enjoyable, thanks to David's expertise and genuine care. His professionalism, patience, and willingness to go the extra mile truly set him apart.I wholeheartedly recommend David Yang to anyone in search of a new car. He will provide you with an outstanding level of service, making you feel valued as a customer. Thank you, David, for making my Audi Q4 purchase an unforgettable and pleasurable experience!

We had a great experience here buying a car. Thanks to our salesman Alex, he was very helpful with helping us to find the right car at the right price, very professional as well as very patient, I would defiantly recommend him as a great salesman. The overall process was quick and smooth, and they had a q5 that we are looking for, we got our new car within a day.

Our service went very well. I dropped the car off and went to the gym, after my gym class was over (1 hour) I caught a ride back to the dealership and my car was sitting exactly where I dropped it off all washed, vacuumed & ready to go. Even had a chance for a quick coffee and chat about my next appointment. Thanks Richmond Audi your the BEST!

Exceptional Service Experience at Audi Richmond with Jeff - 5/5 Stars!I recently had the pleasure of visiting Audi Richmond for a service appointment, and I must say that my experience was absolutely phenomenal. Jeff, the service advisor who assisted me, went above and beyond to ensure that I received top-notch service throughout the entire process. I am delighted to share my 5/5 star review for Audi Richmond, as well as commend Jeff for his exceptional customer care.From the moment I arrived at the dealership, Jeff greeted me with a warm and friendly demeanor, instantly making me feel welcomed. He patiently listened to my concerns and took the time to thoroughly explain the service options available to address them. His extensive knowledge of Audi vehicles was evident as he answered all my questions with confidence and clarity.Jeff's attention to detail and commitment to delivering excellent service truly impressed me. He went the extra mile to ensure that my vehicle received the necessary repairs and maintenance. Moreover, Jeff kept me informed throughout the process, providing regular updates on the progress of the service appointment. His proactive communication and transparency helped me feel reassured that my car was in good hands.Not only did Jeff excel in technical expertise, but he also displayed a genuine passion for customer satisfaction. He genuinely cared about my experience and went above and beyond to exceed my expectations. Jeff's professionalism and dedication to providing exceptional service truly set him apart.I highly recommend Audi Richmond to anyone in need of automotive service, and specifically, I strongly recommend seeking out Jeff for your service needs. His expertise, friendliness, and commitment to customer satisfaction make him an invaluable asset to the dealership.Overall, my experience at Audi Richmond was nothing short of amazing. Jeff's exceptional service made a lasting impression on me, and I will undoubtedly be returning for any future service needs. With great confidence, I rate my experience 5/5 stars and extend my gratitude to Jeff and the entire team at Audi Richmond for their outstanding service.