Bedford Highway Veterinary Hospital

I cannot praise the staff and Dr. Gillis enough. He takes the time to really listen to your input, and with his experience he can put together a great treatment plan. My cat got extremely ill in 2018 and he brought her back from the brink of death. After that, he helped manage her health and she did great and completely bounced back and stayed very stable. She recently got sick almost 5 years later of something else, and because of her pre-existing issues, it was important to treat her quickly. He and his staff got me in promptly and treated her quickly and she’s already on the rebound.I’ve gone to many other vets over the years with other animals around HRM and I have found this veterinary practice has the best communication as well. Many other places the front staff and techs didn’t know how to answer basic questions or the pricing was never clear, and I kept having to repeat things over and over for the message to be passed on. I’ve also had other vets just not take my concerns seriously. This has never been an issue at this vet, which is amazing and I can’t praise them enough.

We trusted here before but won’t go there anymore. Thanks to a vet “professional” behavior.My dog was going to have his vaccine and the vet thought he was too nervous at that time and tried to muzzle him. But, this happened right after they met for 10s and the vet did not use any treat to introduce the muzzle to my dog but tried to do this directly, and this made my dog nervous and started barking. We were ok to stop doing anything at that time but the vet kept telling us to be APPRECIATE about finding my dog’s “problem” otherwise he may hurt others in the neighborhood but I don’t think there is anyone gonna muzzle my dog on the street right after they just met, maybe unless that people is a “professional” vet like the one we met.

I have been taking my animals dogs and cats to Dr. Cheryl DeYoung, and Dr. Jim Gillis for some 15 plus years now and I absolutely love the care and education they have provide me . The front staff have always been helpful and gracious as well as the Vet assistants I recommend them so very highly, They have helped tow of my pets cross over and were extremely empathetic with my tears. It is a quiet and serene environment and you never feel rushes and this causes your animals to remain chill and not stressed. Would never go anywhere else.

One of their Veterinary Nurses taught my son years ago. He is now a Vet Nurse in New York. I just found out his teacher works here and will be taking my dog there soon as a new patient because of it. Looking forward to it!

Horrible experience… do not use this vet!! The front staff is under qualified.. the veterinarians themselves were good with my cat.. but the front staff sent me home after her spade with these pyjamas that were suppose to be snug so her wound would be covered .. but they sent me home with her pjs clearly too big and no cone… during the winter storm we were having. And also told me me my cat had attitude all day.. well duh… she was in a cage and was operated on… the response I received once I called them when I got home was I will just have to got to the emergency if the wound opens… Great… Saturday storm.. angry cat.. and just go to emergency.. thanks for that… maybe you should have noticed the pjs were much too big and sent a cone home with me. Also I requested to speak to a vet on Monday to let them know the issues and no one has yet called me back.Thank god I found another clinic that will now take care of her.. and guess what.. they have a cone!

Thank you for your emergency service on my frenchie today. Such great care for my fur baby. Dr Karen went over my pup in detail, blood work confirmed a Lyme’s Disease diagnosis. In 24 hours my pup went from a sore leg to not being able to walk or hold himself upright. I worried it was disk but it was Lyme”s. 12 hours later with meds and rest he is able to move and drink water. I am so grateful for the quick diagnostic care given. My fur baby is on the mend, Praying he will have a full recovery.

All the staff were great! Had to take our poor little cat in, they were able to look at him the same day we called. They were very nice to him, and over the long weekend called to check on him to see how he was responding to the medication and advised they were going to be closed and to call the emergency clinic if anything changed. We just had a follow up yesterday and little guys doing much better. Thanks to all the awesome staff here!

I will never came back even my dog took vaccine here since he is a puppy.The new vet came in and tried to muzzle my dog’s mouth directly before vaccinating. They just know each other for 5s. Now, She tried to do so without a treat and without introducing the muzzle to my dog. Then, of course, my dog starts to bark because he doesn’t trust this vet and he doesn’t know why there is a stranger trying to muzzle his mouth. I asked let me do it and she refused.After that, she told us my dog is aggressive and she will cancel the appointment because my dog is nervous and threaten. She told me I should be serious with this situation and appreciated them. Excuse me? Appreciated what? Appreciate you make my dog felt nervous because of your unprofessional behavior? My dog should feel nervous because a stranger tried to muzzle him. My dog has his right to warn you because of this unprofessional behavior.

They got me in the same day I called which was such a relief. Their lobby is quiet which made my cat less anxious about travelling and being at the vet. The vet techs were kind and the vet was very gentle with my cat. The vet also very transparently laid out my options and the costs of those options for my cat, which I appreciated knowing upfront. This will be my regular vet from now on.