Arctic Fox Mechanical - West Vancouver

Travis is incredible. After getting quotes from 5 contractors and never feeling like anyone really cared, I was referred to Travis and couldn’t be happier. He and his team installed a ducted heat pump in our home in N Van as well as a secondary ductless heat pump in our bedroom. He also coordinated the install of a new tankless water heater, and installed a HEPA air filter for the Smokey summers. He paid great attention to detail, was reasonable and reliable and really cared about the outcome. I couldn’t recommend Travis more to anyone considering putting any kind of heat pump in their home. And the best part is we’re now fully electric - goodbye old gas furnace! Thanks Travis!

Travis is a highly skilled Mechanical Contractor. I have no hesitation recommending him. What I can say about Travis is the following:- he is very knowledgeable about both the product and it's installation- he is an excellent communicator - he took the time to explain the product and what would be involved in the installation- he is enthusiastic about his work- he is reliable and prompt, and- he is professional, pleasant and thoroughI have nothing negative to say about Travis - he is the best!

We can't say enough good things about Travis. He removed our gas furnace and installed a ducted heat pump for us in Nov. '22. We had several contractors over to our house to give us estimates on heat pumps, and Travis was the only one who did heating and cooling load calculations and took the time to understand what our specific needs were. He had great suggestions but was not at all pushy. He's very organized, a great communicator, very professional, hard worker, knowledgeable, responsive, has great attention to detail, and answered (and anticipated) all our questions. He took the time to give us the detail we needed and explain the new system to us. He really cares about his customers, and his work! We are very happy with our new heat pump, and highly recommend Travis/Arctic Fox Mechanical for HVAC work.

Travis is very professional, knowledgeable and passionate about ensuring his customers receive the best products and service. He did an excellent job installing a new heat pump and water heater for us. We’d happily use his services and recommend him anytime.

Working with Travis was a pleasure.He clearly takes pride in his work, which is demonstrated in the care he took in the sales and installation process, and the quality of the final product.I am currently sitting in my home office and the temperature is perfect in a south facing unit on a hot day, which is the result of Travis making sure that we got the right size of unit for our home.Travis showed up when he said he would, gave us a competitive price, did the work well and with minimal mess, referred us to an excellent electrician (Ty Electric), and has stayed in touch to help us resolve any issues that have come up.I would without any hesitation recommend Travis and Arctic Fox.

Our experience with Arctic Fox Mechanical was amazing. Travis is such a professional, I cannot say enough good things.I had all kinds of local contractors come by to provide me a quote for a heat pump and once I met Travis it was obvious right away that he is very different in how he conducts business compared to his competition.Travis was the only one to ask me about my floorplan so that he could perform heat load calculations - to ensure my equipment was sized appropriately. There was no guessing involved in his approach which made me feel confident in his abilities right away.This was a big investment for me and he made me feel comfortable, and involved, in the whole process.. He genuinely cared about what I wanted. He was so professional from start to finish and his level of craftsmanship is top notch. I highly recommend his services, you will not be disappointed!

I was having typical problems for a house my age. My new air heat pump was great at heating/cooling on the main floor but wasn't working as well upstairs. Travis came out and spent a lot of time detailing out the best way to fix this issue. In the end we did a lot of duct work and also installed a tankless hot water and natural gas outlet for a BBQ.The price was right and the work was excellent. Travis really took his time and worked with me to get something I wanted. I'd highly recommend and will be using him for all my future HVAC, furnace, ducting needs.

I had 3 quotes to install a ductless mini-split in our duplex and Travis provided the most comprehensive information and detailed quote - also the best value. The installation itself was seamless - they were on time, kept me informed when we made a change to the location of the heat pump and they cleaned absolutely everything up when the were done. The units are fantastic and just in time for summer! Can't recommend highly enough - you will be very pleased to work with someone who is this dedicated and professional.

Arctic Fox Mechanical does things right! They service their clients in a professional manner and clearly take pride in their work. Right from the first email Travis was responsive and provided a couple of good options for our project involving the replacement of our gas furnace with a new furnace complete cooling coil, heat pump and mini-split for our upper floor master bedroom in Sechelt. He performed heat load calculations to ensure the equipment was sized appropriately for our needs and provided detailed explanations to any questions that we had.The installation happened on time as originally scheduled without any difficulties. Both Travis and Sam were meticulous in how they approached our project and the attention to detail was impeccable. They clearly enjoy what they do and care about the relationships with their clients.We are now enjoying our comfortably cool home in the heat of summer and would not hesitate to recommend Arctic Fox Mechanical for any HVAC related work on the Sunshine Coast or Lower Mainland area.

I spent weeks trying to find a mech contractor to install a ductless heat pump system at my house in gibsons. The local contractors were all too busy and not responsive, so, I reached out to Travis at Arctic fox mechanical and right away he was very responsive and interested in helping out. Even though I was not a local resident he still put in full effort at designing a heat pump system and gave my confidence in his abilities. He determined all the heat/loss calculations to ensure the unit was going to be adequately sized for our house, with extra capacity. The few contractors I talked to did not ask anything about heat/loss calculations.I ended up booking the installation with Travis and he was very responsive leading up to the work. He let me know when he was coming, how long it would take and all the processes of the installation. The installation went really well and he clearly knows what he is doing. He spent extra effort explaining how the heat pump system actually works , so I was able to learn many new things. Very polite , courteous and all around respectful person. We were very happy that Travis came over to Gibsons to complete this installation and The system was installed just in time for the weather to change!! Highly recommend Arctic fox MechanicalThank you Travis!!