Mainstreet Equity Corp. - Head Office

Not sure about other people other than my girlfriend and myself. But would not recommend this rental company in manitoba I've had broken windows since I moved in and my lease ends soon what a job........ Just an update mainstreet had replied to this review saying this issue would be escalated to fix the problems still three months later and nothing and now for the last 9 days I have been sleeping on the floor in my hallway cause they keep saying there coming to do the repairs so I take time off of work to let them in and put my dog away and they don't show up......No Written Notice. No Call when they cancell all I'm asking for is to enjoy the unit I'm paying for

I feel fortunate to have not gotten the opportunity to rent from this company after reading reviews.I have spent the last month trying to contact this company, almost desperate for a place to live, and it’s just not possible.Make as many calls as you went, send as many texts or emails, leave all the voice mails, they simply do not care to reply.I’m not even confident that I could talk to someone face to face if I went to their office at this point.

Difficult experience trying to do business with this company. It is very difficult to get anyone on the phone. Ran into many full voicemails before being able to get someone on the phone. When I did, she asked for some basic information such as my preferred move in date and latest possible move in date. They told me they would be in touch soon. It has since been a month, 5 days past my latest possible move in date and I have not heard a word back from this company. Very disappointed as they have reasonable rent prices and many buildings to choose from. Would have been very happy to rent from them had I been able to get a call back or a viewing but alas I have not.

I've had an unpleasant experience at one of their sites in Edmonton because of their terrible management. No one seems to take the ownership or responsibility all they've tried is to pass it on to other person. As a result of it, I ended up paying for I was not supposed to.I would strongly suggest everyone to watch out and avoid renting at Mainstreet.

I stayed with Mainstreet for one year and four months. My experience was mixed. However, I had the best experience in my later months of the stay because the apartment manager (Sulibeth Silva) at that time was very nice and cooperative compared to her predecessors. The maintenance guy Mr Meyer was very nice and helpful too.

he worst customer service from building managers to regional managers. I moved in the floor pieces come out. asked if they could fix it band aide fix . Came back 1 year later same fix. can't fix floors if your in it BS. Elevator keeps breaking down only 1 elevator. Mobility issues so stairs with a walker impossible. Grocery need to be brought in again walker can't do stairs. Cockroaches main floor also a few tenant have complained no solution if you have no where to go. So fix it yourself helps me cause i figured out how. garbage area is freaking sad , garbage every where in build out side of bins. Cleanliness pfft don't get me stared. they need to live in their builds and be told sorry nothing we can do.

I have sent dozens of emails, filled out applications, and left voice-mails, but have only received a response from one leasing agent (shout out to Nancy Perrin!). All I receive in response are automated emails asking for the exact information provided in my initial correspondence.I have confirmed that they are listing units that have no availability, presumably to run a waiting list. It's completely unnecessary in this market and is probably skewing the statistics related to housing availability.I've decided to avoid Mainstreet at all costs, as it seems like a very unprofessional and shady way to run a business. Collecting personal and sensitive information from individuals when you don't have a unit available has to be in breach of some sort of consumer or privacy legislation.

Awful, I have not had a good run with this company. Hard to get in contact with anyone, website is a mess (atleast on a smartphone it is). And the place I’m living at currently, threw this company, is less then good. We have mice, a leaking problem, and very little as been done. The staff member I’ve discussed my rent agreement with, was the worst. Never did his work on time, always last minute. Would forget about planned meetings, had to remind him to check my emails. Truly felt like I wasn’t a costumer, but more like a parent trying to get there kid to do their chores.Sucks that a company with bad service owns most of the affordable rentals.

**FOR DOG OWNERS** Like many of the reviews here will attest to, this company is extremely hard to book a viewing with.The biggest disappointment - considering they seem to have really flooded the market in Calgary - is their boast of being pet-friendly. When I finally did manage to get in contact with someone on the phone, I was informed that they don't accept dogs over 25lbs. I understand weight limits for dogs, but it would have been nice if it was mentioned on literally any of their postings so I didn't have to waste my time trying to get ahold of them.

This is a very large company, and they have some pretty big communication issues. Mainstreet purchased the building I was living in in November 2022. They could have benefitted greatly from talking to the tenants and/or really looking at the building, but they run everything remotely and we were managed by someone who wasn't familiar enough with the building to know that there was one big boiler and not individual water heaters in each unit. They listed the building as having underground parking on their website (not a thing), and patrol security (not that I ever saw), and in-suite storage (only available in some units, others have hall storage).Snow and ice removal was an issue, to the point where I bought and spread de-icer when I was moving out because I slipped and fell when I was taking trash to the dumpster and knew I would have to make more trips out that way the next day.My move out was pretty easy as they were going to renovate my unit after I left, but there was still a small amount of money missing from my deposit without explanation when I received it back. I called and left 3 voice mails and sent 3 emails over the course of 23 days before I went in person in the office to talk to someone. If I could rate the person who spoke with me and fixed the simple accounting issue I'd give them 5 stars. It took all of 5 minutes. It didn't need to be that hard.I will be going out of my way to not rent with them again, it was not a smooth operation and with a company this large it should have been.