Mobile Snap: iPhone, iPad, Cell Phone Repair Lloydminster, AB | The Bay Centre

Came in from 400km away for a phone accessories, and a screen protector change. They said my actual screen was cracked and they could replace it. It would be additional $ (my phone was working fine, crack was barely noticeable.)I explained I dont have much time in town and I'm with my children. They said don't worry, it will be a hour. After three hours, my groceries were getting cold, children were irritated and I was beginning to lose my patience as the mall was closing.They said 'oh we have to send it away' it's a problem with the model. Blamed the phone (which was working) as the issue and not the person working on it. I should have never taken my here. They sent it away for two weeks and I missed important information on my calendar and lost out on various concrete contracting jobs only for them to return my phone and say it was un-repairable and it was common with the model. ABSOLUTELY GARBAGE CUSTOMER SERVICE. They didn't take responsibility and I took it to u-phone (competitor in town) explained the problem, and they fixed in in 20 mins.Worst experience ever.

I had 2 Samsung S10 phones (waterproof seal), in for a battery change. The workers were fun and great to spend time with. The lady that repaired our phones was fantastic and made sure everything was meticulous, and she made sure every step was done perfect for a perfect result!! I will definitely be back if I have any electronics to repair!Culligan Kev

Maya is an excellent employee 5 stars helped with everything I needed highly recomeded

Installed a screen shield for me. Used too much glue or whatever it is they put on the screen before hand. It never dried properly and after only a week it fell off. Obviously not returnable so a complete waste of 40$. You have one job there. Do better.

I went here the service was great and the reps were very friendly and gave decent prices for my used cell phone. Excellent customer service

The woman made me repeat to her that I wanted a screen protector for an iPhone 8 about 5 times. Then when she went to put it on, she dropped my phone on the floor. She apologized profusely for this and I had made up my mind to overlook it since no damage was done. However, she started talking to another customer. I asked her if she was done and she gave me a snarky, “Yeah.” That is when my opinion of the experience declined. I asked her for my receipt and she ripped it off and held it out as if presenting a treasure, and considering the immediately previous snarky tone, the vibe felt really sarcastic.

Summer and Jennifer were so awesome! They are so friendly and made sure my screen protector was on properly straight and clear!! Thanks so much ladies! I will be returning and also sending my friends and family there as well!!

The best experience, the manager was so helpful and was able to fix my phone, faster than promised, then later Jennifer went beyond what she had to do,exceptional service. Top Notch Service !!!